Summary
Overview
Work History
Education
Skills
References
Languages
Work Availability
Timeline
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Marsha Mirell David

Melbourne,VIC

Summary

Dedicated and proactive professional with diverse experience in Human Resources and Administrative roles. Seeking for an Administrative position to leverage strong organizational, communication, and client relationship skills, contributing to organizational success and personal career growth.

Overview

3
3

Years of professional experience

Work History

Human Resources & Administrative Assistant

CENTRE FOR ACCESSIBILITY, MONITORING AND INFORMATION ON DISABILITY (CAMID)
12.2023 - 05.2024
  • Assisted in the recruitment process, including job postings, interview scheduling, and candidate correspondence.
  • Managed diary and travel arrangements for senior executives, ensuring efficient time management.
  • Processed new hire paperwork, ensuring accuracy of data entry into HRIS system.
  • Maintained accurate and confidential employee records and databases.
  • Supported the onboarding process for new hires, including orientation and paperwork.
  • Addressed employee inquiries regarding HR policies, benefits, and procedures.
  • Coordinated and tracked employee training and development initiatives.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Delivered friendly assistance with new hires throughout interviewing and hiring process.
  • Coordinated company-wide training initiatives to develop employees'' skills and promote career growth.

Human Resources Assistant

SRI LANKA INSURANCE CORPORATION (SLIC)
05.2023 - 11.2023
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Facilitated recruitment processes, conducting interviews and evaluating candidates.
  • Streamlined internal communication processes within the HR team.
  • Developed and implemented employee training programs, enhancing skill development.
  • Ensured documentation accuracy and compliance with organizational standards.
  • Fostered positive client and team relationships, promoting a collaborative work environment.
  • Conducted training sessions on HR processes, enhancing team efficiency.
  • Managed multiple administrative tasks with high efficiency.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Conducted new hire orientations and onboarding processes for incoming employees.

Zone Coordinator (Eastern Zone)

UNION ASSURANCE PLC
09.2020 - 09.2021
  • Served as a liaison between upper management and frontline employees to bridge communication gaps, drive employee engagement, and foster a collaborative work environment
  • Investigated customer issues and resolved disputes between customers, vendors, and employees.
  • Resolved conflicts among team members with diplomacy, fostering a positive work culture in the zone.
  • Conducted performance evaluations to identify areas for improvement and provide constructive feedback for team members.
  • Reduced downtime with proactive maintenance of equipment and facilities within the zone.
  • Championed sustainable practices in daily operations, reducing the environmental impact of zone activities.
  • Oversaw project timelines within the zone area ensuring timely completion while mitigating potential risks.
  • Enhanced operational efficiency by streamlining communication between zone teams and management.

Administrative Officer

CENTRE FOR ACCESSIBILITY, MONITORING AND INFORMATION ON DISABILITY (CAMID)
09.2019 - 08.2020
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Managed sensitive data securely by establishing strict access controls and implementing proper storage protocols.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Coordinated events and meetings, managing logistical aspects efficiently.
  • Implemented organizational policies and procedures, enhancing operational efficiency.
  • Managed calendars to ensure efficient use of time; scheduled appointments as needed.
  • Sorted incoming mail for distribution to appropriate personnel.
  • Performed data entry tasks including entering financial transactions into the company's accounting system.

Education

Masters in Human Rights -

University of Colombo
01-2023

Bachelor of Law -

Buckinghamshire New University
01-2021

Higher National Diploma in Human Resource Management -

Human Resource Management Institute
01-2019

Diploma in Information Technology -

British College of Applied Studies
01-2016

Skills

  • Proactive and Initiative-Taking
  • Strong Communication and Interpersonal Skills
  • Team Collaboration and Independent Working
  • Event Management Coordination
  • Expense Preparation and Management
  • Client Relationship Management and Support
  • Diary and Travel Management
  • Attention to Detail and Quality Focused
  • Problem-Solving and Analytical Thinking
  • Strict Discretion and Confidentiality
  • Microsoft Office
  • Organization and Time Management

References

References available upon request.

Languages

English
Native language

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Human Resources & Administrative Assistant

CENTRE FOR ACCESSIBILITY, MONITORING AND INFORMATION ON DISABILITY (CAMID)
12.2023 - 05.2024

Human Resources Assistant

SRI LANKA INSURANCE CORPORATION (SLIC)
05.2023 - 11.2023

Zone Coordinator (Eastern Zone)

UNION ASSURANCE PLC
09.2020 - 09.2021

Administrative Officer

CENTRE FOR ACCESSIBILITY, MONITORING AND INFORMATION ON DISABILITY (CAMID)
09.2019 - 08.2020

Masters in Human Rights -

University of Colombo

Bachelor of Law -

Buckinghamshire New University

Higher National Diploma in Human Resource Management -

Human Resource Management Institute

Diploma in Information Technology -

British College of Applied Studies

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