Marsoray Rivero
Engineer
Ryde,NSW, Australia
Summary
Project Engineer with 10 years of technical expertise in telecommunications, having worked with large telecom companies and trained in Human Transformation. Transitioning to Project Management to explore new terrains, especially Arts and Architecture, Regenerative Farming, Soil, Human Health, and Food Sovereignty. Driven by the belief that science and technology should serve humanity to overcome the challenges of the modern world and help restore the well-being of the planet on a grand scale. Passionate about aligning technological advancements and education to promote individual well-being, prioritizing self-care and environmental health, particularly soil regeneration, as foundational to overall well-being.
Overview
26
26
years of professional experience
Work History
Biodynamics Sydney Volunteer
100 years of Biodynamics Agriculture - Sydney Conference
2024 - Current
- Created aWordPress website, enhancing online presence to promote the conference and Biodynamics Sydney according to their needs and budget.
- Managed website content, ensuring timely updates and relevant information delivery to target audiences.
- Designed custom graphics using Adobe Creative Cloud and Canva, resulting in visually appealing and brand-aligned assets for the conference.
- Successfully resolved bugs and usability issues, improving website performance and user experience, leading to a 20% increase in user engagement.
- Collaborated closely with organizing teams to align website content, design, functionality, and timelines, resulting in seamless event execution and customer satisfaction.
Course Administrator
Biosculpture Architecture and TAA
01.2022 - Current
- Managing the online platform for synchronous (online) and asynchronous (self-paced) training through Zoom and Vimeo platforms, respectively.
- Managing Digital Platforms to ensure operability.
- Liaising with digital professionals, hosting services and any stakeholder associated with the Biosculpture and TAA (Transformative Art and Architecture) related to online platforms.
- Solving any technical issues with digital platforms.
- Implementing new marketing strategies and social media community platforms.
- Creating audio-visual content tailored to each course.
- Developing new website for exclusive TAA content.
- Incorporated feedback from students and instructors to continually adapt courses, ensuring relevance and effectiveness in meeting learning objectives.
- Managed logistics for special online events, specially guest lectures conducted in Spanish-speaking countries.
- Implemented data-driven improvements after analysing course evaluations from both students and instructors alike.
- Developed strong relationships with students through excellent communication skills and a supportive attitude.
- Collaborated with course registration, ensuring accurate records and seamless student enrollment.
Data Entry Operator
The Adecco NSW State Election Team at ADECCO
03.2019 - 04.2019
- Converted 1000 ballot paper records into electronic forms.
- Troubleshot entry errors and implemented corrective measures promptly to ensure that data entry error rate was null.
- Completed data entry tasks with accuracy and efficiency.
International Roaming Implementer
SINGTEL Optus Pty Limited
02.2015 - 09.2016
- Executed Roaming Testing according to International Roaming Experts Group (IREG) standards, ensuring compliance and interoperability, resulting in a 95% pass rate in audits and assessments.
- Conducted comprehensive Roaming tests with overseas carriers from at least 20 countries for mobile roaming common test and fault analysis, identifying and resolving 90% of roaming issues proactively before customer impact.
- Collaborated with multi-disciplinary teams including billing, network, etc., to diagnose and address roaming issues promptly, leading to an 85% reduction in roaming-related backlogs.
- Orchestrated documentation for roaming launch, ensuring accuracy and completeness, resulting in smooth and successful product launches with minimal post-launch issues.
- Partnered with cross-functional teams to deliver high-quality product releases and upgrades, achieving a 10% improvement in automation tool performance.
Co-Founder
VidaSAT Venezuela
03.2008 - 07.2008
- Managed budgets and negotiated prices with vendors, ensuring cost-effective event execution (flights, hotel accommodation, transport, venue, books, DVD videos, etc).
- Nurtured and built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Liaised with universities to determine exact event requirements.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Established relationships with key stakeholders (universities, marketing experts, media, etc) fostering long-term partnerships for future collaborations.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
- Prepared invitations to send out to guest lists.
- Searched and negotiated suitable venues per setup requirements and budget constraints.
- Analyzed event costs to identify areas of improvement and cost savings.
- Coordinated travel and accommodations for event attendees.
- Coordinated transportation and parking arrangements for guests and vendors.
- Oversaw event registration process by collecting and tracking attendee information.
IP Engineer
Leadcom (Colombia)
01.2005 - 01.2006
- Configuration and connection to transport Voice over IP.
- Implemented Quality of Service (voice over IP).
- Wrote Manual of Operation and documented the work.
Project Engineer/Green Belt
Telefonica, Movistar (Venezuela)
10.1998 - 02.2005
- Determined causes of defects (errors) and the variation (inconsistency) in the purchasing department processes using quality management and, especially, statistical methods.
- Designed of experiments and managed its implementation.
- Ensured quality control for all aspects of the project, reducing 20% defects and rework.
- Analysed data, interpreted results, verified predicted results and documented/presented the information to Black Belt.
- Designed, planned and coordinated the installation of equipment data network (ATM, FR and TDM Technology) in 8 regions of the country.
- Provided technical expertise throughout all phases of the project, ensuring accurate execution of designs and specifications.
- Coordinated cross-functional teams, fostering collaboration to achieve project goals.
- Collaborated on interdisciplinary projects, showcasing adaptability and versatility as a Project Engineer.
Education
Diploma of Project Management -
Tafe
01.2023
Change Management Specialist Certification -
MSI
01.2023
‘Isha Insight: The DNA of Success” -
Isha Leadership Academy
11.2021
PostGradDip. Gestalt Therapy -
ie Human Transformation
01.2007
M.Sc in Telecommunications Management -
Simon Bolivar University
01.2003
B.Sc Electronic Engineer -
Simon Bolivar University
01.1998
Skills
- Project Management
- Can do attitude and willing to learn
- Biodynamic Knowledge
- Analytical and problem-solving
- Administrative and communication skills
- Coordinating/Working with cross-functional teams
- Adaptability and Initiative
- Commitment to professional growth and development
- Content Creation
- Positive Attitude
- Teamwork
Courses
-Generative AI and its Business Applications, IAT digital (Status: ongoing)
-Introduction to Data Analytics, IAT digital (2024)
- Transformative Art and Architecture Training (Module 1, 2,3 -2022)
- SOA-Work with People with Mental Health Issues, TAFE (2021)
- Building a Website (SOA)- 2021
- SOA-Prepare Digital Content, TAFE (2022)
- Spanish as a Second Language Teaching Cert., Cervantes Institute (2019)
- Basics of Biodynamic Agriculture (2016)
- Data Scientist’s Toolbox, Coursera (2017)
- Cognitive Neuropsychology Diploma Javeriana University (2007)
- 6 Sigma Process Improvement Certification, Green Belt (2004)
Languages
English (proficient)
Spanish (native)
Timeline
Course Administrator
Biosculpture Architecture and TAA
01.2022 - Current
Data Entry Operator
The Adecco NSW State Election Team at ADECCO
03.2019 - 04.2019
International Roaming Implementer
SINGTEL Optus Pty Limited
02.2015 - 09.2016
Co-Founder
VidaSAT Venezuela
03.2008 - 07.2008
IP Engineer
Leadcom (Colombia)
01.2005 - 01.2006
Project Engineer/Green Belt
Telefonica, Movistar (Venezuela)
10.1998 - 02.2005
Biodynamics Sydney Volunteer
100 years of Biodynamics Agriculture - Sydney Conference
2024 - Current
Diploma of Project Management -
Tafe
Change Management Specialist Certification -
MSI
‘Isha Insight: The DNA of Success” -
Isha Leadership Academy
PostGradDip. Gestalt Therapy -
ie Human Transformation
M.Sc in Telecommunications Management -
Simon Bolivar University
B.Sc Electronic Engineer -
Simon Bolivar University
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