Marta Admassu
Disability Support Worker
Melton West
Summary
Compassionate Disability Support Worker possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills. Versed in daily living support, meal preparation, and mobility assistance. Offers excellent interpersonal and communication skills developed through field experience.
Overview
5
5
years of professional experience
2
2
Certifications
Work History
Early Childhood Educator
Only About The Children Eynesbury Education
12.2022 - Current
- Design and deliver engaging lesson plans and activities that promote cognitive, social, emotional, and physical development of young children.
- Implemented behavior management strategies that promoted positive social interactions and conflict resolution skills
- Maintain open and effective communication with parents and families, providing updates on children's progress, addressing concerns, and involving them in their child's learning journey.
- Establish warm and welcoming classroom atmosphere that encourages exploration, creativity, and independence while ensuring safety and well-being of all children.
Support Worker
ABC123 Community Services
06.2023 - 06.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
Youth Volunteer
Ethiopian Community
04.2022 - 05.2022
- .Provide support services for young people in my local community
- Assess young people’s needs and provide appropriate advice and support
- Develop and implement programs for young people Organised events for young people
- Facilitate workshops and group discussions
Call Centre Representative - Government Client
Probe Group
08.2021 - 03.2022
- Handle inbound and outbound calls including account explanations, reissue letters or establishing repayment schedules.
- Had to multitask between different systems while actively listing to clients.
- Being able to deliver a high level of verbal and written communication skills.
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Exceeded performance targets through diligent work ethic and focus on results-driven tasks.
Sales Associate
Myer Melbourne
08.2019 - 04.2021
- Worked at women’s designer wear department
- Answered customer telephone calls promptly and in appropriate manner.
- communicated with venders regarding back order Availability, future inventory and special orders.
Education
CHC43115 Certificate IV in Disability
06.2024
CHC30121 Certificate III in Early Childhood
06.2022
St Albans Secondary College
11.2019
Skills
Languages
English
Full Professional
Amharic
Native or Bilingual
Arabic
Professional Working
Certification
First Aid Certificate
Additional Information
Reference upon request
Timeline
Support Worker
ABC123 Community Services
06.2023 - 06.2024
Early Childhood Educator
Only About The Children Eynesbury Education
12.2022 - Current
Youth Volunteer
Ethiopian Community
04.2022 - 05.2022
Call Centre Representative - Government Client
Probe Group
08.2021 - 03.2022
Sales Associate
Myer Melbourne
08.2019 - 04.2021
CHC43115 Certificate IV in Disability
CHC30121 Certificate III in Early Childhood
St Albans Secondary College
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