Marta Bowen
Kenthurst,NSW
Summary
Organized and reliable professional adept at managing multiple priorities while maintaining a positive attitude. Demonstrates a strong commitment to team goals through a proactive approach to additional responsibilities. Proven ability to enhance team efficiency and productivity.
Overview
17
17
years of professional experience
Work History
Dental Assistant
Integrity Dental
03.2023 - Current
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Kept work areas clean, sanitized and organized to minimize infection risk.
Sales Assistant
Lifeline Australia
10.2021 - 11.2022
- Assisted customers with prompt and polite support in-person and via telephone.
- Helped customers locate products and checked store system for merchandise at other sites.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Fielded customer questions to share information about products, availability, and pricing.
Office Manager
Monarch Systems
01.2017 - 11.2022
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Updated reports, managed accounts, and generated reports for company database.
- Coordinated special projects and managed schedules.
Clinician
Meei
10.2015 - 04.2016
- Established appropriate course of treatment and implemented interventions.
Beauty Therapist
Cherubin Mobile Beauty Clinic
09.2014 - 10.2015
- Processed payments, entering sales in register for prompt customer service.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
Sale Consultant
Granimex
01.2012 - 05.2013
- Cold called and conducted face-to-face sales calls with C-level executives and directors in assigned sales territory.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Created detailed sales presentations to communicate product features and market data.
- Oversaw daily outbound calls to identify services that address primary needs.
Office Administrator
Polish Erickson Institute
01.2010 - 01.2012
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Receptionist
Biomed
10.2009 - 01.2011
- Maintained confidentiality of information regarding clients and company.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
Receptionist
Trendy Hair Salon
09.2008 - 10.2009
- Resolved customer problems and complaints.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Certificate III In Dental Assisting -
Foundation Education
QueenslandDiploma In Laser Therapy -
Sydney Beauty & Dermal Institute
Edgecliff, NSWCertificate IV Business -
Australian Institute Of Professional Education
Sydney, NSWBachelor of Science - Cosmetology
College Of Mieszko I
Poznan, PolandHigh School Diploma -
High School
Poznan, PolandSkills
- Infection control
- Assisting dental staff
- Cleaning protocols
- Teamwork skills
Languages
English
Polish
Italian
German
Personal Information
Title: Dental Assistant
Languages
English
Polish
Italian
German
Languages
English
Full Professional
Polish
Native or Bilingual
Italian
Professional Working
German
Limited Working
Timeline
Dental Assistant
Integrity Dental
03.2023 - Current
Sales Assistant
Lifeline Australia
10.2021 - 11.2022
Office Manager
Monarch Systems
01.2017 - 11.2022
Clinician
Meei
10.2015 - 04.2016
Beauty Therapist
Cherubin Mobile Beauty Clinic
09.2014 - 10.2015
Sale Consultant
Granimex
01.2012 - 05.2013
Office Administrator
Polish Erickson Institute
01.2010 - 01.2012
Receptionist
Biomed
10.2009 - 01.2011
Receptionist
Trendy Hair Salon
09.2008 - 10.2009
Certificate III In Dental Assisting -
Foundation Education
Diploma In Laser Therapy -
Sydney Beauty & Dermal Institute
Certificate IV Business -
Australian Institute Of Professional Education
Bachelor of Science - Cosmetology
College Of Mieszko I
High School Diploma -
High School