Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Marta Guadalupe Toledo

Summary

Photographer and cabin crew member, with varied work experience. I stand out for my excellent customer service, as well as my ability to adapt and improvise thanks to having worked and carried out cooperation projects in different countries. Proactive, creative and hard worker.

Overview

4
4
years of professional experience

Work History

Waitress

Casino Gran Madrid
01.2023 - 01.2024
  • Provide attentive service and anticipate guest needs.
  • Streamlined order processing through clear communication with kitchen staff.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.


Restaurant Waitress

Asador Sidrería Sagasti, Las Rozas, Madrid
03.2022 - 06.2022
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Served food and beverages promptly with focused attention to customer needs.

Events Waitress

AGA Caterings
06.2020 - 12.2022
  • Enhanced guest experience by providing attentive and efficient service during various events.
  • Increased overall event efficiency by assisting bartenders in preparing beverages when needed.

Receptionist

VIPS Restaurant
09.2019 - 03.2021
  • Front office operations by effectively managing phone calls, emails, and walk-in customers.
  • Maintained a well-organized reception area creating a welcoming environment for visitors.


Education

Diploma - Photographic, Film, And Video Technology

Image And Sound High School, CES.
Madrid, Spain
06.2022

Diploma - Flight Attendance

Aeronautical Studies Centre, CEAE
Madrid, Spain
01.2020

Skills

  • Customer Service
  • Hospitality Service Expertise
  • Sales Techniques
  • Interpersonal skills
  • High Energy and Stamina
  • Adaptable and Flexible

Timeline

Waitress

Casino Gran Madrid
01.2023 - 01.2024

Restaurant Waitress

Asador Sidrería Sagasti, Las Rozas, Madrid
03.2022 - 06.2022

Events Waitress

AGA Caterings
06.2020 - 12.2022

Receptionist

VIPS Restaurant
09.2019 - 03.2021

Diploma - Photographic, Film, And Video Technology

Image And Sound High School, CES.

Diploma - Flight Attendance

Aeronautical Studies Centre, CEAE

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Marta Guadalupe Toledo