Summary
Work History
Education
Skills
Languages
Timeline
Generic

Marta Viviana Haag

Sydney,NSW

Summary

I am outgoing and cheerful worker with more than 4 years of experience in flower shop.

I am seeking a casual, par time or full time position in a florist's environment. Available to work 40 hours per week any week day and any time on weekends.

Work History

Customer Service Representative

AURELIO MUNOS DE TORO Floreria Los Lirios
CORONEL DORREGO, BUENOS AIRES ARGENTINA
1994 - 1998
  • Managed daily balancing activities including verifying deposits, preparing currency transaction reports.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked hands-on in various florist duties, including arrangement of flowers, customer service and store presentation.

Cafe Manager

Ruben De Beistegui
Bahia Blanca , Buenos Aires
2001 - 2019
  • Supervised day-to-day operations in the cafe to ensure efficiency and quality standards were met.
  • Ensured all work areas were kept clean and hygienic according to health regulations.
  • Monitored food quality regularly to ensure it was up to required standards.
  • Greeted customers at front counter, answering questions and inputting specialty coffee orders into POS system.
  • Maintained an accurate cash register system at all times during business hours.
  • Handled staff hiring, training, and supervision, festering an atmosphere of teamwork.

Small Business Owner

Marta Viviana Haag
Maroubra, Nueva Gales Del Sur
2021 - 2024
  • Oversaw daily operations of small business including customer service and financial management.
  • Developed business plans and strategies to grow small business.
  • Monitored customer feedback and implemented changes based on their suggestions.
  • Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
  • Created budgets and monitored expenses to stay within budget limits.
  • Ensured compliance with applicable laws and regulations while running the business.
  • Demonstrated an unyielding commitment to product quality, which resulted in repeat business and customer loyalty.

Education

Food Safety Supervisor - Food Safety Supervisor

Australian Institute of Food Safety
Foodsafety.com.au
04-2023

High School Diploma -

Escuela De Educacion Tecnica N 1
Coronel Dorrego, Argentina
12-1997

Skills

  • Proven ability in creating visually appealing floral arrangements
  • Excellent customer service and management skills developed across various industries in Argentine
  • Fluent in spanish, basic-to intermediate proficiency in English, dedicated to continual language improvement
  • Strong multitasking ability-simultaneously managing a household, raising a 13 years old daughter, and running a small business

Languages

Spanish
Professional
english
Elementary

Timeline

Customer Service Representative

AURELIO MUNOS DE TORO Floreria Los Lirios
1994 - 1998

Cafe Manager

Ruben De Beistegui
2001 - 2019

Small Business Owner

Marta Viviana Haag
2021 - 2024

Food Safety Supervisor - Food Safety Supervisor

Australian Institute of Food Safety

High School Diploma -

Escuela De Educacion Tecnica N 1

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Marta Viviana Haag