Martha Bill Paiti-Teariki
Werribee,VIC
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Overview
21
21
years of professional experience
Work History
Retail Sales Assistant
Forty Winks
05.2023 - Current
- Increased sales by providing exceptional customer service and product knowledge.
- Helped customers complete purchases, locate items, and join reward programs.
- Increased sales by offering advice on purchases and promoting additional products.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Course consultant
Hammond Institute
01.2019 - Current
- Provide course information to students and advice in the selection of the course
- Arrange and schedule appointments
- Help students in setting goals, being realistic about their prospects
- Co-ordinating the assessment process
- Use the information to prepare reports and update salesforce
- Provide feedback to students after assessments
- Answering calls
- Process enrolment payment.
Adminstration/Sales Specialist
VET Resources Pty Ltd
10.2020 - 05.2023
- Consult with Universities, TAFE, College, RTO's and business's and supply accurate product and service information.
- Developed custom proposals for high-value prospects, successfully closing major deals.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Expanded customer base with targeted prospecting and lead generation efforts.
- Provided ongoing support to existing clients, maintaining high level of satisfaction and encouraging repeat business.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked well in team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Store Manager and Sales Customer Service
Strandbags
01.2011 - 01.2019
- Manage store
- Daily customer Service
- Layout Daily, Weekly and Monthly Store budget
- Ensure staff are meeting their KPI’s
- Process incoming and outgoing stock
- Daily opening and closing cash reconciliation and banking
- Training staff on new products
- Attend Stock training, Manager’s meetings, security and shrinkage training
- Visual Merchandiser.
Gatehouse Supervisor / Customer Service
Soil Power Pty Ltd
01.2003 - 01.2004
- Manage Gatehouse Weighbridge
- Assist Customers with product sales, orders and delivery enquiry
- Administration duties as well as handling daily Gatehouse Recs
- (Receipts, EFTPOS, Cash and Statements)
- Answering the phone
- Organize daily rosters for machinery operators
- Data entry
- Assist Whittlesea residents as well as business traders regarding Green waste disposal and garden soil & compost enquiry
- Process Truckloads on Weighbridge.
Education
Associate Diploma in Business Management - Legal Practice, Legal Methods, Conflict Management, Contract Law, Economics, Word Processing -
Kangan Batman TAFE Broadmeadows
12.2000
Associate Diploma in Business Marketing, Business Management, Computer Operations, Managing Work Relations, Fundamentals Spreadsheet, Consumer Law, Business Communications -
Kangan Batman TAFE Broadmeadows
12.1998
High School Diploma -
Upfield Secondary College
Upfield, Vic12.1994
Skills
- Basic Mathematics
- Sales floor organization
- Customer Engagement
- Retail Merchandising
- Inventory and Stocking
- Brand Awareness
- Product and Service Sales
- Phone Etiquette
- Strong Communication and Interpersonal Skills
- POS System Operation
- Relationship Building
- Punctuality
- Negotiation
- Attention to Detail
Activities
- President of Victoria University Vultures Netball Club
- Volunteer Committee for Victoria University Netball Club
- Volunteer on the Wyndham Park Primary School Council Committee Board
- Member of the Enuamanu Atiu Community Sports Club
References
- Mandie De Bono, Strandbags, 0419 876 184
- Akash Singh, VET Resources Pty Ltd, 0470 377 454
- Renu Muktyala, Hammond Institute, 0470 694 104
- Naomi Cash, Forty Winks, 0413 965 090
Hobbies and Interests
I enjoy Sports such as; Netball, Volleyball, Beach-Volleyball, Basketball, Rugby, and spending time with my family and friends
Timeline
Retail Sales Assistant
Forty Winks
05.2023 - Current
Adminstration/Sales Specialist
VET Resources Pty Ltd
10.2020 - 05.2023
Course consultant
Hammond Institute
01.2019 - Current
Store Manager and Sales Customer Service
Strandbags
01.2011 - 01.2019
Gatehouse Supervisor / Customer Service
Soil Power Pty Ltd
01.2003 - 01.2004
Associate Diploma in Business Management - Legal Practice, Legal Methods, Conflict Management, Contract Law, Economics, Word Processing -
Kangan Batman TAFE Broadmeadows
Associate Diploma in Business Marketing, Business Management, Computer Operations, Managing Work Relations, Fundamentals Spreadsheet, Consumer Law, Business Communications -
Kangan Batman TAFE Broadmeadows
High School Diploma -
Upfield Secondary College
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