Martha Ete
Keilor Downs
Summary
Reliable, honest, and hardworking professional with a proven track record in effective time management and a robust knowledge base. Extensive experience in stock control, order dispatching, pick packing, business administration, and customer service, complemented by strong face-to-face communication skills. Adept at working independently without supervision and eager to embrace new challenges. Committed to delivering high-quality results and continuously enhancing skills to contribute positively to organizational success.
Overview
11
11
years of professional experience
Work History
Dispatcher & Administration
AGCO AUSTRALIA
01.2023 - 01.2025
- Assisting in the delivery process
- Organise order by editing price, promotion and weight compliance
- Arranging Shipment
- Enter Data into system accurately and efficiently
- Scheduling pick ups
- Communicate with the Warehouse Supervisor
Airline Passengers Facilities Assistance/ Check in agent
Sydney International Airports JETSTAR AIRLINE
04.2020 - 04.2023
- Greeting passengers and checking their tickets and passport against the passenger list using computerised systems.
- Asking security question, allocating seats and giving out boarding cards and luggage labels.
- Directing passenger through security and departures.
- Giving flight information and directing passengers to departures gates.
- Dealing with issues from delayed, cancelled or missed flight.
- Checking boarding passes at the departures gate.
- Escorting people who requires assistance and unaccompanied children.
- Boarding passenger in to Aircraft
Leading Hand & Team Leader
Techtronic Industries Company Australia NSW
09.2015 - 04.2020
- Dispatcher & Receiving, Product Inspector, Inventory Admin.
- Process run sheets, manifest, data entry.
- Trained QA.
- Inventory – Specialist Admin.
- Reporting to managers at end of shift.
- Use of SAP system.
- Use of Microlistics System
- RF scanner
- Auditor
- Running reports
- Checking order outbound.
- Verify packages according to order and invoices (quantity, quality etc.)
- Label deliveries and invoicing.
- Air freight
- Quality Inspections – Approving or rejecting materials with respect to quality standards and record supplier performance
- Equipment maintenance
- Comparing purchase orders with invoices and packaging list.
- Inspecting deliveries to ensure they match order and invoice criteria.
- Receiving and returns for incorrect unsatisfactory items.
- Organizing and storing received items in appropriate areas.
- Updating inventory with received items.
- Communicating with vendors regarding delays or problems
- Maintaining records of orders delivery details etc
G – Mana wholesale Autos
10.2013 - 05.2015
- Administration liaising with customer.
- Front counter, greeting customer promptly.
- Cash handling, invoicing, answering phone calls.
- Process insurance and car detailing.
- Assist with cleaning and packing.
- Ordering parts, cutting out bills for shipping.
- Customer focus maintain good communication with customers
Education
Certificate of Dangerous Goods by Air Course - Group B, C, D & E Employee
Manukau Institute of Technology
01.2023
Certificate - all models dangerous good training – Air freight in accordance with CSR
Manukau Institute of Technology
01.2017
Diploma level 5 - Travel and Tourism (Amadeus System)
Manukau Institute of Technology
01.2013
National Certificate IATA level 4 - Travel and Tourism (Core Skills)
Manukau Institute of Technology
01.2011
Certificate level 2 & 3 - Foundation Education for Tertiary Pathways
Manukau Institute of Technology
01.2010
Certificate level 1 & 2 - Business and computing
Manukau Institute of Technology
01.2008
Skills
- I have excellent communication skills because I understand what’s required and also learn fast
- Positive attitude and prepared to “go extra mile”
- Able to work in demanding situations and meet deadlines
- I am hard working and reliable
- I am comfortable to work unsupervised and always on time
- I am able to be part of the team of professionals and respond well to my supervisors as well as my peers
- I am mature level headed and work well under pressure
- Excellent work habits with attention to details
- Effective coordination skills in a multi task environment
Hobbies and Interests
Family and friends, Church community, Watching Christian movies, Learning new things
Timeline
Dispatcher & Administration
AGCO AUSTRALIA
01.2023 - 01.2025
Airline Passengers Facilities Assistance/ Check in agent
Sydney International Airports JETSTAR AIRLINE
04.2020 - 04.2023
Leading Hand & Team Leader
Techtronic Industries Company Australia NSW
09.2015 - 04.2020
G – Mana wholesale Autos
10.2013 - 05.2015
Certificate of Dangerous Goods by Air Course - Group B, C, D & E Employee
Manukau Institute of Technology
Certificate - all models dangerous good training – Air freight in accordance with CSR
Manukau Institute of Technology
Diploma level 5 - Travel and Tourism (Amadeus System)
Manukau Institute of Technology
National Certificate IATA level 4 - Travel and Tourism (Core Skills)
Manukau Institute of Technology
Certificate level 2 & 3 - Foundation Education for Tertiary Pathways
Manukau Institute of Technology
Certificate level 1 & 2 - Business and computing
Manukau Institute of Technology