Martha Matthews
Oxenford
Summary
A positive and diligent professional with a keen eye for detail and a strong work ethic. Recognizes the significance of inventory management and warehouse operations. Leverages practical skills in organization and time management. Committed to ensuring efficient and accurate handling of goods, contributing to streamlined operational processes.
Overview
3
3
years of professional experience
Work History
Warehouse Storeperson
REWARD HOSPITALITY
10.2023 - 11.2024
- Packaged products for shipment, ensuring quality and compliance with standards.
- Collaborated with team members to achieve daily goals, promoting a positive work environment through open communication and teamwork.
- Maintained clean, organized warehouse spaces, enabling efficient movement of goods and reducing risk of accidents or damage to products.
- Surrounded items in cling film, bubble wrap, paper, and tape to protect from damage.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
Front of House Employee
Dreamworld
11.2022 - 02.2023
- Occasional food preparation
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Established welcoming atmosphere by greeting each guest warmly.
- Participated in staff training sessions to stay updated on industry trends and improve overall service quality.
- Maintained tidy and organized work area to preserve aesthetics and support cleanliness and quality standards.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Accurately operated cash register to process customer payments.
Team Member
KFC
04.2022 - 01.2023
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
- Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
- Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.
- Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in increased efficiency and satisfied customers.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Learned all required tasks quickly to maximize performance.
Education
Upper Coomera State College
Upper Coomera, QLDSkills
- Order picking
- Heavy lifting
- Pallet stacking
- Attention to detail
- Punctual and reliable
- Packaging and labelling
- Workplace cleanliness
- Pallet jack handling
- Picked, packed and processed orders
Timeline
Warehouse Storeperson
REWARD HOSPITALITY
10.2023 - 11.2024
Front of House Employee
Dreamworld
11.2022 - 02.2023
Team Member
KFC
04.2022 - 01.2023
Upper Coomera State College
Similar Profiles
Kathryn ApeltKathryn Apelt
Store Manager at Reward HospitalityStore Manager at Reward Hospitality
Shannon TownsendShannon Townsend
Terrritory Manager at Reward HospitalityTerrritory Manager at Reward Hospitality
Stephen SillsStephen Sills
Equipment & Projects Manager at Reward HospitalityEquipment & Projects Manager at Reward Hospitality