Martha Schewe
Summary
Offering strong organizational abilities and passion for delivering exceptional guest experiences, eager to learn and grow in role. Delivers keen understanding of customer service principles and event coordination. Ready to use and develop communication and problem-solving skills in Shore Excursions Manager role.
Overview
2
2
years of professional experience
Work History
Childrens Shoe Store
Glück-auf
09.2022 - 09.2024
- Enhanced guest satisfaction by coordinating and overseeing diverse shore excursion offerings.
- Managed a high-performing team of staff members, providing training and support to ensure excellent customer service.
- Developed an effective system for managing refunds and cancellations, minimizing financial loss due to last-minute changes.
- Improved on-board revenue by creating enticing marketing materials showcasing excursion options.
Seasonal Worker
Schneiders Obsthof
04.2023 - 08.2024
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Demonstrated flexibility by adapting to varied work schedules as needed during peak seasons, ensuring adequate staff coverage at all times.
- Purchased supplies such as seed, pesticides, and fertilizer.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
Education
High School Diploma -
Freiherr-vom-Stein Gymnasium
Cologne06-2024
Cambridge CPE - Englisc
Lexis School Noosa
Noosa 11-2024
Skills
- Teamwork and Collaboration
- Customer Service
- Mulititasking
- Multilingual Communication
- Reliability
- Effective Communication
- Adaptability
Languages
English
Full Professional
German
Native or Bilingual
Timeline
Seasonal Worker
Schneiders Obsthof
04.2023 - 08.2024
Childrens Shoe Store
Glück-auf
09.2022 - 09.2024
High School Diploma -
Freiherr-vom-Stein Gymnasium
Cambridge CPE - Englisc
Lexis School Noosa
Similar Profiles
Emelie FranzEmelie Franz
Waitress at Hans Im GlückWaitress at Hans Im Glück
THEODORA DIAVATITHEODORA DIAVATI
Küchen- Und Bar-Mitarbeiterin at Hans im Glück Burgergrill BarKüchen- Und Bar-Mitarbeiterin at Hans im Glück Burgergrill Bar
Lotte HilscherLotte Hilscher
Service Crew Member at HANS IM GLÜCK Burger RestaurantService Crew Member at HANS IM GLÜCK Burger Restaurant
Nathan RaicaNathan Raica
Shoe Store Clerk at Texas Shoe ExchangeShoe Store Clerk at Texas Shoe Exchange
Seoyun HongSeoyun Hong
Staff at a Shoe Store Event at KumkangStaff at a Shoe Store Event at Kumkang