MARTHA LILIANA LAVERDE PINILLA
Campsie,NSW
Summary
Driven retail professional with top-notch sales abilities, service-oriented nature and analytical approach to resolving customer problems. Able to sell company products while adapting to new industry trends and changing customer desires. Seek to bring abilities to new position with room for career growth.
Overview
11
11
years of professional experience
Work History
Pick Packer
Packcentre
Erskine Park, NSW
12.2018 - 01.2019
- Operated warehouse equipment and reported instances of safety code violations to management to reduce risk of accidents
- Completed a defined number of orders each day with efficient picking and packing of shipments
- Minimized waste by strictly following packing procedures and reducing volume of packaging materials used to prepare shipments
- Served needs of the companies: Mondelez (Cadbury), Nestle, SPC, Carmona and Schweppes in busy season
- Promoted delivery efficiency by accurately labeling and organizing containers
- Willingly took on extra hours and shifts during busy periods to meet tight shipping deadlines
Cashier & Customer Service
SWEET BABIES
Bogota, Bogota D.C
01.2008 - 12.2017
- Reviewed and resolved differences between accounting information and cash drawer
- Restocked, arranged and organized merchandise in front lanes to drive product sales of Huggies and Johnson & Johnson brands
- Reviewed weekly sales circulars and monitored price changes
- Counted cash in register drawer at beginning and end of shift
- Maintained organized and clean customer areas by completing daily recovery checklists
Education
Diploma - Diploma Project Management
The Sydney Business and Travel Academy and The Sydney English Language Academy
Sydney, NSW12.2019
Certificate - Certicate IV Project Management
The Sydney Business & Travel Academy
12.2018
Bachelor Geographic And Enviromental Engineer - Geography And Environment
UDCA University
Bogotá, Bogotá12.2011
Skills
- Native Spanish Speaker
- Proficient English Speaker
- Microsoft Office
- Data management
- Project Management
- Data review
- Training and mentoring
- Staff development
- Customer assistance
- Inventory control
Timeline
Pick Packer
Packcentre
12.2018 - 01.2019
Cashier & Customer Service
SWEET BABIES
01.2008 - 12.2017
Diploma - Diploma Project Management
The Sydney Business and Travel Academy and The Sydney English Language Academy
Certificate - Certicate IV Project Management
The Sydney Business & Travel Academy
Bachelor Geographic And Enviromental Engineer - Geography And Environment
UDCA University
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