Overview
Work History
Education
Skills
Timeline
Generic

Martin Bock

Singleton Heights,NSW

Overview

22
22
years of professional experience

Work History

Acting Service Delivery Officer

Department Of Defence
Singleton Military Area
07.2024 - Current
  • Responded to enquiries in the National Inbox.
  • Input data submitted by members to update their personal records.
  • Responded to IAU requests. Following instructions, collating files and merging into a single document for releasing to members.
  • Redacting documents for releasing to members.
  • Working collaboratively and providing advice to team mates on records issues.

Service Delivery Officer (Records)

Department Of Defence
Singleton Military Area
02.2008 - 07.2024
  • Maintaining physical and electronic files, including filing, moving location, scanning and archiving of files.
  • Responded to IAU requests. Following instructions, collating files and merging into a single document for releasing to members.
  • Redacting documents for releasing to members.
  • Working collaboratively and providing advice to team mates on records issues.

Travel Services Officer

Department of Defence
Singleton Military Area
10.2002 - 02.2008

Using instructions and procedures to determine travel entitlements.

Organise travel by making bookings using commercial travel providers, hire car companies and accommodation providers.

Determine entitlements where a member decided to travel by their own means.

Reconciled accounts for travel related services.

Calculated and paid travel allowances to members using SAP (ROMAN).

Education

Jesmond High School
12.1985

Skills

  • Customer Satisfaction
  • Time Management
  • Attention to Detail
  • Reliability
  • Adaptability
  • Teamwork and Collaboration

Timeline

Acting Service Delivery Officer

Department Of Defence
07.2024 - Current

Service Delivery Officer (Records)

Department Of Defence
02.2008 - 07.2024

Travel Services Officer

Department of Defence
10.2002 - 02.2008

Jesmond High School
Martin Bock