Overview
Work History
Education
Skills
Timeline
Generic

Martin Bock

Singleton Heights,NSW

Overview

22
22
years of professional experience

Work History

Acting Service Delivery Officer

Department Of Defence
07.2024 - Current
  • Responded to enquiries in the National Inbox.
  • Input data submitted by members to update their personal records.
  • Responded to IAU requests. Following instructions, collating files and merging into a single document for releasing to members.
  • Redacting documents for releasing to members.
  • Working collaboratively and providing advice to team mates on records issues.

Service Delivery Officer (Records)

Department Of Defence
02.2008 - 07.2024


  • Maintaining physical and electronic files, including filing, moving location, scanning and archiving of files.
  • Responded to IAU requests. Following instructions, collating files and merging into a single document for releasing to members.
  • Redacting documents for releasing to members.
  • Working collaboratively and providing advice to team mates on records issues.

Travel Services Officer

Department of Defence
10.2002 - 02.2008

Using instructions and procedures to determine travel entitlements.

Organise travel by making bookings using commercial travel providers, hire car companies and accommodation providers.

Determine entitlements where a member decided to travel by their own means.

Reconciled accounts for travel related services.

Calculated and paid travel allowances to members using SAP (ROMAN).

Education

Jesmond High School
12.1985

Skills

  • Customer Satisfaction
  • Time Management
  • Attention to Detail
  • Reliability
  • Adaptability
  • Teamwork and Collaboration

Timeline

Acting Service Delivery Officer

Department Of Defence
07.2024 - Current

Service Delivery Officer (Records)

Department Of Defence
02.2008 - 07.2024

Travel Services Officer

Department of Defence
10.2002 - 02.2008

Jesmond High School
Martin Bock