Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public. Strategic and industrious Sales Representative offering comprehensive background in building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Disciplined and resourceful professional with expertise in account development and market penetration. Bilingual with fluency in Spanish. Strategic Pharmaceutical Sales Representative offering 20+ years of experience in pharmaceutical sales. Delivers superior customer service while demonstrating product value. Well-versed in developing strategies for new product introduction and market penetration. Proven history of building and managing long-term relationships with targeted hospitals, physicians, pharmacists and administrators. Adept in building trusting rapport and representing product lines that provide solutions to providers and patients.