Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARTIN DANGOL

Melbourne,Australia

Summary

Administrative professional with strong organisational skills and focus on efficient office management. Known for fostering team collaboration and adapting to changing needs to achieve results. Expertise in project coordination, scheduling, and maintaining accurate records. Reliable and results-oriented with proactive approach to problem-solving and process improvement.



Able to manage and maintain rosters efficiently. Successfully coordinated scheduling processes, ensuring smooth operations and timely updates.


Overview

7
7
years of professional experience

Work History

Customer Administration Officer

Royal Freemasons
02.2021 - Current
  • Aided colleagues, managers, and customers through regular communication and assistance.
  • Responding to roster inquiries from relevant staff
  • Assisting with accounts payable / accounts receivable for customer activities
  • Coordination of day-to-day changes arising from staffing needs
  • Arrange replacement staff to cover sick and other planned and unplanned absences;
  • Daily contact with support workers and clients, providing prompt and positive customer service and direction;
  • Allocating staff with the right skills and experience to deliver the best quality care and support to each client
  • Provided exceptional customer service, addressing inquiries professionally and in a timely manner.
  • Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.


Retail Team Member

Coles
02.2018 - 12.2021
  • Worked well independently and on a team to solve problems.
  • Organised and prioritised work to complete assignments in a timely manner.
  • Demonstrated a strong understanding of positive HR practices.
  • Functioned with strategic vision and hands-on approach.
  • 3+ years of retail experience in a variety of positions from Fresh Produce to Customer Service.
  • Occasionally leads and supervises a team of 2-3 during the weekends.
  • Excellent communication.
  • Able to assist customers.

Education

Bachelor of Science (Honours) -

Royal Melbourne Institute of Technology RMIT
05-2026

Highschool Education -

St Johns Regional College
12.2021

Skills

  • Fast Learner
  • Ability to Work Under Pressure
  • Time Management
  • Adaptability
  • Office management
  • Customer Service Skills
  • Administrative support
  • Scheduling and Planning Skills
  • Customer relations
  • Knowledge of Office Technology
  • Excellent Communication Skills
  • Multitasking Skills

Timeline

Customer Administration Officer

Royal Freemasons
02.2021 - Current

Retail Team Member

Coles
02.2018 - 12.2021

Bachelor of Science (Honours) -

Royal Melbourne Institute of Technology RMIT

Highschool Education -

St Johns Regional College

Similar Profiles

CREATE PROFILE
MARTIN DANGOL