Summary
Overview
Work History
Education
Skills
Timeline
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Martín Giachino

St Kilda

Summary

Knowledgeable Technical Specialist successful at setting up instruments, analyzers and equipment for laboratories and pharmaceutical industries, food industries and production sites. Trains users and configures protocols to maximize security, usability and performance. Offering 5 years of experience. Dedicated Technical Consultant adept at cultivating long-term partnerships with lucrative clients. Strong administrative qualities.

Overview

14
14
years of professional experience

Work History

Academic Administrator

University of Melbourne
12.2023 - Current
  • Enhanced academic program efficiency by streamlining administrative processes and implementing innovative strategies.
  • Reduced faculty workload by coordinating class schedules, student registration, and curriculum revisions.
  • Collaborated with department heads to allocate resources effectively, ensuring the smooth operation of academic programs.
  • Established clear communication channels between administrators, faculty, and students to promote a supportive learning environment.

Technical Specialist

Lobov y Cía S.A.
08.2017 - 12.2022
  • Multiple international trainings, being the most important for Molecular Devices (from Danaher) in Salzburg, Austria for Multi-Mode Plate Readers.
  • Trained users on different systems, analyzers and instruments.
  • Completed troubleshooting and diagnostics on company resources.
  • Reviewed technical documents and collaborated on customized design to achieve process improvement and compliance.
  • Installed and updated computer hardware and software.
  • Maintained authoritative knowledge through continued education and ongoing training.
  • Assessed business needs and problem areas to create focused solutions.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.

Technician

Family Entrepreneurship
06.2012 - 07.2017
  • Maintained quality assurance and customer satisfaction objectives.
  • Executed diagnostics, troubleshooting and evaluations.
  • Organized work to meet demanding production goals.
  • Corrective and preventive industrial maintenance.
  • Repair of food production machinery, and several jobs in low and middle power boards.
  • Electromechanical installations.

Field Technician

Underwriters Laboratories de Argentina
10.2010 - 05.2012
  • Kept detailed records of field measurements and data.
  • Responsible of sampling for electrical safety certification, in the area of Electrical Surveillance
    Market.
  • Direct contact with the external and internal customers.

Education

Bachelor of Science - Electronic Engineering

Universidad Tecnológica Nacional
Buenos Aires, Argentina
12.2028

Diploma - Project Management

Greenwich Management College
Melbourne, VIC
02.2024

Skills

  • Technical Communication Skills
  • User Training Skills
  • Global Solutions
  • Corrective Maintenance
  • Production Work
  • Technical support knowledge

Timeline

Academic Administrator

University of Melbourne
12.2023 - Current

Technical Specialist

Lobov y Cía S.A.
08.2017 - 12.2022

Technician

Family Entrepreneurship
06.2012 - 07.2017

Field Technician

Underwriters Laboratories de Argentina
10.2010 - 05.2012

Bachelor of Science - Electronic Engineering

Universidad Tecnológica Nacional

Diploma - Project Management

Greenwich Management College

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Martín Giachino