Martin Gutte

• Delivered exceptional customer support through effective communication and problem-solving skills.
• Streamlined service processes, enhancing response times for customer inquiries and issues.
• Trained new team members on product knowledge and service protocols to ensure consistency.
• Collaborated with cross-functional teams to resolve complex customer concerns efficiently.

Started as IT support and moved to designing business network connections for our sales team and clients.

Optus bought out Microplex where I was as a customer service team member for trouble shooting and complaints.