Summary
Overview
Work History
Education
Skills
Timeline
Generic

MARTIN IRO

Deer Park,VIC

Summary

PERSONAL STATEMENT: “I am an enthusiastic individual having an array of experience in multiple field’s I see myself as a hardworking, trustworthy, caring person who is ambitious, motivated and a goal driven individual with a desire to succeed. I work well under pressure either as a team player or un-supervised. Proven life skills enables me to embrace all challenges set before me.

Overview

11
11
years of professional experience

Work History

Employment Consultant

Wise Employment
Sunbury, VIC
03.2020 - Current
  • Assistance for Job Seekers
  • Introduce Services to Potential Clients
  • Working with Clients with Primary Disabilities
  • File Management
  • Case Management
  • Building Relationships with Caregivers/Support Workers
  • Marketing/Employment opportunities
  • Liaise with Clinical & Medical Practitioner’s
  • Conflict Resolution - mediating conflict and coming up with creative solutions that benefit both the company and patients
  • Resume and Cover Letter Assistance
  • Prepare Clients for job interviews through Presentation/Education
  • Enhanced candidates' potential to find employment by teaching job search skills and holding mock interviews.
  • Developed job leads in order to increase placements.
  • Managed caseloads of up to [Number] monthly clients in search of gainful employment.
  • Tracked clients' progress in [Software] database to provide monthly reports.
  • Increased job availability for clients by [Number]% through local business relationships.
  • Assisted [Number] clients with job placement in average [Timeframe].
  • Recognized client employment barriers and devised strategies to resolve.
  • Matched clients to open positions based on skills and work requirements.
  • Marketed individual skills, abilities and interests to develop potential employment opportunities and secure community employment.
  • Provided clients with on-the-job training and employment related support to maintain and retain employment.

Casual Worker

ACI Glass
West Melbourne
09.2019 - 03.2020
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Improved operations through consistent hard work and dedication.
  • Participated in team-building activities to enhance working relationships.

Worker

DHL
Park West, West Melbourne
01.2019 - 07.2019
  • Loading/Unloading Trucks
  • Un-packing stock
  • Building & Stacking Pallets
  • Pick/Packing Orders
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Performed general housekeeping and cleaning tasks.
  • Adhered to company policies, safety procedures and performance standards.

Worker

Target
Truganina, Victoria
04.2017 - 07.2019
  • Responsibilities:
  • Unloading containers
  • Dispatch
  • Building & Stacking pallets
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Restocked items on shelves and bins to keep inventory available.
  • Performed general housekeeping and cleaning tasks.
  • Adhered to company policies, safety procedures and performance standards.
  • Verified documentation and condition of freight to assure quality standards were achieved.

Truck Driver

CV COMPTON
Penrose, Auckland
03.2002 - 04.2003
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.

Forklift Driver, •Machine Operator

  • Loading/Unloading Pallet Machine
  • Loading/Unloading (Linfox) Pallet Trucks

Labourer

Seacom Ltd
Altona, West Melbourne, Victoria
02.2017 - 03.2017
  • De – Vanning containers (24ft – 40ft)
  • Labelling stock
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.

Sales Consultant

ABC Motors
Auckland, New Zealand, Auckland
02.2002 - 01.2003
  • Used cars
  • Customer Service
  • Customer Finance Control
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Maximized customer retention by resolving issues quickly.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.

Case Manager

Waiparera Trust
Auckland, New Zealand
01.2000 - 01.2001
  • With at risk youth – 13 – 17yrs
  • Liaise with Non-Government Agencies
  • Represent young persons in Court
  • Act as facilitator for young person
  • Working in partnership with NZ Police (Youth Aid)
  • Work alongside social workers (CYFS)
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Managed caseload of [Number] children in welfare system to provide comprehensive, community-based care.
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients.
  • Collaborated with external agencies to meet educational and transitional needs of students.
  • Developed positive relationships with parents to foster communication and encourage involvement for student growth.

Bar Manager

Miss Q’s
Auckland, New Zealand
02.1998 - 01.1999
  • Staff management
  • Payroll
  • Staff Rosters
  • Stock Control / Distribution
  • Closed out cash register and prepared cashier report at close of business.
  • Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
  • Maximized customer service by training staff, overseeing operations and resolving issues.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events.
  • Recruited, hired and trained staff on bar practices, customer service standards and productivity strategies, providing [Number]% improvement over prior onboarding process.
  • Handled $[Amount] cash on daily basis, which built trustworthiness and loyalty with owners.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Improved customer service rankings by resolving issues quickly and accurately.
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Followed all safety requirements for alcohol service and maintained network of available ride services for inebriated customers.
  • Consulted with managers to organize special events and promotions.
  • Checked ID cards and verified bar guests were of legal age.
  • Took customer orders and capitalized on opportunities to sell special beverage and food options.
  • Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands.
  • Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
  • Motivated and disciplined employees and implemented new mentoring program, which increased worker morale.
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay.
  • Decreased waste, following strict recipes and drink measurement protocol.
  • Poured and prepared mixed drinks for over [Number] customers daily.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.

Loss Prevention Manager

Kmart
Auckland, New Zealand
01.1993 - 01.1994
  • Loss prevention
  • Monitored paperwork procedures to prevent error-related losses.
  • Collaborated with law enforcement to report crime and suspicious activity.

Security Officer

Eastside Security
Auckland, New Zealand
01.1993 - 01.1994
  • Mobile Patrol
  • Static Security
  • Crowd Control
  • CURRICULUM VITAE
  • Ovies and family outings.

Education

Security Officer Course TE WHANAU O AOTEAROA – -

Aorere College
Auckland - (NZ)
12.1984

Aorere College
College - Auckland (NZ)
1984

Skills

  • Truck unloading
  • Materials Loading
  • Good Telephone Etiquette
  • Dependable and Responsible
  • First Aid/CPR
  • Teamwork and Collaboration
  • Multitasking Abilities
  • Written Communication
  • Flexible and Adaptable
  • Cultural Awareness
  • Attention to Detail

Timeline

Employment Consultant

Wise Employment
03.2020 - Current

Casual Worker

ACI Glass
09.2019 - 03.2020

Worker

DHL
01.2019 - 07.2019

Worker

Target
04.2017 - 07.2019

Labourer

Seacom Ltd
02.2017 - 03.2017

Truck Driver

CV COMPTON
03.2002 - 04.2003

Sales Consultant

ABC Motors
02.2002 - 01.2003

Case Manager

Waiparera Trust
01.2000 - 01.2001

Bar Manager

Miss Q’s
02.1998 - 01.1999

Loss Prevention Manager

Kmart
01.1993 - 01.1994

Security Officer

Eastside Security
01.1993 - 01.1994

Forklift Driver, •Machine Operator

Security Officer Course TE WHANAU O AOTEAROA – -

Aorere College

Aorere College

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MARTIN IRO