Martin Liu

• Supported lawyers with various tasks to advance case objectives.
• Utilized e-Discovery tools and Relativity AI to enhance investigation processes.
• Conducted legal research using Lexis AI to provide pertinent insights.
• Contributed to landmark cases, including Apple v Epic Games and Toyota Class Action.

• Delivered exceptional customer service by engaging with customers and ensuring quality standards.
• Collaborated with baristas and kitchen staff to optimize service efficiency and maintain positivity.
• Fostered strong relationships with customers to enhance service experience.
• Coordinated teamwork among baristas and kitchen personnel for seamless operations.

• Rotated through Insurance & Corporate Risk as well as Environment and Planning

• Rotated through Planning, Access and Environment

• Rotated through Environment and Sustainable Development as well as Corporate, M&A and Capital Markets

• Oversaw paralegal teams in Melbourne and Sydney to enhance operational efficiency.
• Trained paralegals while reviewing performance and establishing KPI targets.
• Developed business partnerships with law student societies to expand outreach.
• Authored Paralegal Manual to standardize procedures and best practices.
• Assisted lawyers with file management and client operations to ensure smooth workflows.
• Reviewed documents and contracts, drafting pre-advice and briefs for barristers.
• Prepared court and tribunal documents for all jurisdictions across Australia.
• Drafted correspondence and reviewed client emails for accuracy and clarity.

• Conducted training sessions for new staff on coffee preparation, latte art, and service etiquette.
• Promoted sustainability practices by participating in recycling programs.
• Facilitated workshops to enhance staff skills in coffee preparation and customer service.
• Implemented eco-friendly initiatives to reduce waste and support environmental goals.

• Rotated through all 5 VCAT divisions. Gained invaluable experience through sitting in on hearings and networking with

VCAT members.