Martin Olivares
Summary
Dedicated housekeeping professional, friendly and reliable with eye for detail and positive attitude, skilled in cleaning techniques and customer service. Proven ability to enhance guest satisfaction by reducing complaints through meticulous attention to detail and effective teamwork. Adaptable and proactive, I excel in fast-paced environments, ensuring cleanliness and organization in all areas.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housekeeping Room Attendant
Veriu Group
10.2022 - 01.2026
- Cleaned and sanitized guest rooms, ensuring adherence to quality standards and protocols.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Organized and stocked housekeeping carts with necessary supplies for efficient cleaning operations.
- Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
- Demonstrated flexibility in adapting to changing priorities or special projects as required by management or guest needs.
- Maintained detailed record of cleaned rooms and reported any maintenance issues, ensuring quick resolution and guest satisfaction.
- Reduced complaints by carefully adhering to all hotel cleaning standards and guest requests.
- Trained new staff on cleaning procedures and safety protocols, fostering team productivity.
Cleaner
Anytime Offices
01.2023 - 11.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Adapted quickly to last-minute cleaning requests, ensuring that all areas were presentable for unexpected visits.
Education
Bachelor of Economics -
UNIVERSIDAD NACIONAL FEDERICO VILLARREAL
Lima, Perú 12.2019
Skills
- Customer service
- Cleaning techniques
- Teamwork and collaboration
- Problem-solving
- Multitasking
Certification
- Certificate of Achievement, Back of House Person of the Year, Veriu Group
Timeline
Cleaner
Anytime Offices
01.2023 - 11.2024
Housekeeping Room Attendant
Veriu Group
10.2022 - 01.2026
Bachelor of Economics -
UNIVERSIDAD NACIONAL FEDERICO VILLARREAL