Martina Natacci
Herne Hill
Summary
Versatile laboratory, office and administrative support professional with comprehensive experience in various environments. Skilled in managing office and laboratory tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food & Beverage Operational Assistant
-
01.2023 - Current
- Since we moved to Perth in November 2022 I have been working in hospitality due to family reasons
Laboratory Technician
CIBE, Dini Argeo Group
Modena
01.2011 - 11.2022
- Organize online and onsite training courses: schedule courses, manage dates, and track the number of participants; organize travel and accommodation arrangements for auditors, participants, and trainers; track and record all payments, and follow up on any overdue payments.
- Manage scheduling technicians jobs on site - Scheduling, dispatching, and managing communications between technicians and customers - arrangement travels and stay
- Calibration weight and weighing automatic and non-automatic instruments
- Excel and Visual Studio, including macros and VBA.
- Software license manager: generate and send invoices and fee statements, track and record all the payments, and follow up on any overdue payments.
- Planning, organizing, and managing the laboratory activities according to internal procedures in compliance with quality requirements such as ISO/IEC 17025:2015.
- Assisting the quality manager with internal audits covering process quality ISO/IEC 17025 accreditation, and ISO 9001:2018 risk management certification.
- Edit and update reports, manuals, and technical documentations.
- Customer service management, including inquiries and complaints.
- Manage complaints
- Manage communication with internal and external functions, including metrology laboratory staff, instrument builders, work unit supervisors, manufacturing engineers, design engineers, and IT.
- update laboratory records and analysis.
- Orders, inventory, and stock equipment management.
Education
Diploma - Accountancy - IT programmer
ITCG G. Maggiolini Inst.
Parabiago, Italy01.2010
Skills
- Calibration
- Event planning
- Data analysis
- Technical documentation
- Communication skills
- Problem-Solving
- Advanced Excel
- Visual Studio
- Macros - VBA
- Attention to Detail
- Quality assurance
- Customer service
- Quality Management Systems
- Internal Audits
- Risk Management
- Time management
- Flexibility
- Team collaboration
Status
Full working rights - asking for Permanent Residency in 2026
Hobbies and Interests
Real Estate - Home design
IT Skills
Advanced MS Office suite and Visual studio
Professional Development
- ISO 9001:2015, IMQ SPA
- Risk management, IMQ SPA
Languages
Italian
Native/ Bilingual
English
Full Professional
Certification
ISO 9001:2015 - IMQ SPA
Risk management - IMQ SPA
Timeline
Food & Beverage Operational Assistant
-
01.2023 - Current
Laboratory Technician
CIBE, Dini Argeo Group
01.2011 - 11.2022
Diploma - Accountancy - IT programmer
ITCG G. Maggiolini Inst.
Similar Profiles
FLORIN PADUREANFLORIN PADUREAN
Freelance site engineer at -Freelance site engineer at -
Emmanuel GharteyEmmanuel Ghartey
Electrician at -Electrician at -
Lance WinterLance Winter
Travelling SEA at -Travelling SEA at -
Parlaungan SiregarParlaungan Siregar
Bartender at -Bartender at -
Codi DoughertyCodi Dougherty
Horticulturist at Muchea Tree FarmHorticulturist at Muchea Tree Farm