Martina Trajceska

• Diary and email management, including meeting coordination and managing conflicts; triaging of incoming email communication and requests, escalating, deleting and actioning as required
• International and domestic travel arrangements for Director
• Development and implementation of administrative system to manage day to day operations and actively identifying improvement opportunities in a proactive manner
• Assist with annual calendar planning and event coordination including internal team functions as well as external conferences and events
• Preparation and distribution of agendas, recording of meeting minutes and action items for meetings
• Prepare internal and external proposals and presentations with PowerPoint
• Reconciliation and management of expenses
• Inbox management, with daily monitoring and prompt action as required
• Skilful organisation of both domestic and international travel
• Building robust relationships with key internal and external stakeholders, engaging with them professionally

• Responsible for all aspects of property management including tenant liaison, lease administration and occupancy issues.
• Monitor financial transactions
• Ensure all files of the property/portfolio are maintained
• Maintain a current an accurate tenancy schedule
• Maintain close liaison with the owner, occupiers and operational personnel with reference to a variety of requirements
• Assist in the administration of all liaises to ensure compliance by owners and tenants
• Manage repairs and maintenance requests
• Conduct rental increases, and lease renewals
• Minimise rental arrears and oversee insurance and compliance
• Conduct inspections of properties and operational personnel with reference to a variety of requirements
• Reconciliation of outgoings
• Commercial ingoing and outgoing inspections and make good inspections
• Building relationships with owners
• General property management support including correspondence as required by Portfolio Manager
• Finalizing deferral payments and agreements from covid-19, backdating rent as per each individual tenancy.
• Experience within lease administration and renewal negotiations
• A customer focused approach and the ability to effectively communicate with a variety of stakeholders
• Excellent time management and organisation skills with the ability to manage multiple projects within tight time frames
• Helping and assisting in to a new software system
• Training colleagues in residential procedures from start to finish

Portfolio 170 Properties

· Ensure all properties are maintained in accordance with owners’ instructions

· End to end property management

· Strong focus on maximizing clients assets

· Exceptional time management and organizational skills

· Adhere to all company policies and procedures

· Arrears control, regular rent reviews, and lease renewals

· High level of communication with Owners, Tenants and Contractors

· Maintain contact management system

· Conducting final inspections/routine’s/ingoing’s and all maintenance

· Contribute to the growth of rent roll

· Responsible for training any temp staff

· Building strong relationships with clientele i.e Landlords, Prospecting tenants, Developers, Builder’s, Investors etc

· Ensuring clients understand all aspects of product and procedures

· Prospecting new leads and appointment setting activities

· Identify business opportunities and present value propositions

· Providing outstanding customer experiences in line with corporate philosophy

· Listing new managements from start to end

· Develop and maintain business relationships

· Diligent follow up of new leads and opportunities

· Work closely with property managers

· Help grow rent roll

· Meet and exceed KPI’s

· Working closely with management, sales agents and rentals team.

· Managing a portfolio of 40 + properties

· Properties are managed by me once listed and leased

· Leasing

· Strong administrative skills