Martina Turrini

Participated in seasonal harvest activities including picking fruits and vegetables, sorting produce, and preparing products for market sales or storage. Also pinning and natting.

• Offered diners detailed allergen advice across daily menus and specials, ensuring optimal customer care and safety.
• Coordinated team members to take, serve and clear orders accurately and promptly.
• Informed guests of daily specials and menu offerings to facilitate decisions on starters, entrees and desserts.
• Worked with an adaptable and flexible approach, taking on challenges with a positive attitude.

• In charge of the coffee section, opening and closing, customer service
• Maintained highest standards of conduct and personalised customer service.
• Ordered, received and stocked supplies and retail products.
• Greeted over 250 customers daily, answered questions and recommended drinks and pastries.

• Customer loyalty
• I always provided a very high level of customer service
• This meant that there were minimal complaints for the company and my senior management team were very happy with my results
• Hospitality, registrations, marketing and customer loyalty
• Fitness plan for each customer; group trainer for training sessions.

Operated forklifts and pallet jacks to transport boxes, pallets and crates through warehouse.

• Updated inventory system with barcode scanner.
• Processed orders efficiently to accomplish challenging daily objectives.