Martina Ungerova

-Supported administrative tasks such as filing, data entry, and document preparation

-Maintained clean reception area to promote positive, professional environment for clients

-Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance

-Directed incoming calls to internal personnel and departments, routing to best-qualified department

-Organized incoming mail distribution system that streamlined delivery of important documents

-Scheduled, coordinated and confirmed appointments and meetings

-Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions

-Acting as a primary point of contact for vendor communication

-Contributed to global events support by assisting in the coordination and execution of promotional materials for conferences and expos worldwide

-Composing interesting and educational pieces for the business's internal newsletter

-Editing and updating existing web content to ensure accuracy and relevance

-Monitoring stock levels of promotional products and initiating purchase orders to restock supply

-Updating company's crucial contact database

-Improving the database of valuable company's contacts by adding new and removing outdated entries

-Collaborating with the marketing team and graphic designer to prepare visuals for internal training videos

-Efficiently managing complex calendars for executives, including scheduling meetings, appointments, and travel arrangements

-Communicating by drafting and proofreading various documents, letters, emails, and reports

-Coordinating meetings, conferences, and events, handling logistics, agendas, presentations, and minutes

-Arranging domestic and international travel logistics, ensuring optimal itineraries and accommodations

-Handling sensitive and confidential HR-related correspondence and documentation

-Handling incoming and outgoing correspondence, prioritize, and respond to inquiries promptly and professionally

-Providing support to HR Administrator for all HR/Finance and Admin tasks

-Answer employees' queries about HR-related issues

-Administration of medical checks and health and safety at work procedures

-Creating, maintaining, and entering information into databases

-Allocate incoming emails in the common shared inboxes

-Office management including liaison and communication with managing agents, landlords, contractors and vendors

-Monitor level of supplies and handle shortages

-Professional and helpful front office assistance with clients, candidates, and leadership team

-Organizing travel by booking accommodation and reservation needs as required

-Organizing staff events and teambuildings

-Updating and sorting files, drafting and proofreading correspondence, creating office policies

-General assistant work including preparation of databases, graphs, translations, documents, cashflows, power point presentations

-Sorting Invoices and processing/archiving

-Handling phone calls (answer telephone, screen and direct calls, take and relay messages)

-Booking the meeting rooms, pool cars, ordering couriers

-Handling fleet management, including communication with leasing companies

-Managing documents in Commercial city depart., Municipal Depart.,Cadastral city Depart.

-Assistance to Office Manager for all HR/Finance and Admin tasks as required

-Greet people (staff and clients) entering organization

-Collecting all expenses (bills, tickets etc.) and making documentation for financial dept.

-Processing of business trips and making business trip documentation, ordering flights/hotels

-Delivering the highest level of Customer Service at all customer touch points -Performing pre- and post-flight administration duties (MS Word, MS Excel)

-Handling of company mail and handling baggage claims

-Coordinating with Cargo, Fueling company, Baggage Make up Area, Catering Supplies etc.

-Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge

-Supervising service partners activities for the smooth acceptance of customers

-Ensuring compliance with Qatar Safety and Security requirements

-Perform the main tasks outlined in a professional and courteous manner, focusing on delivering the highest standard of customer service

-Complete understanding of Airline Products and procedures

-Operate computers and airline specific software

-Verify the validity of passenger's documentation, with respect to immigration, customs, and security considerations.

-Manage passenger baggage processing including handling and fee calculation if applicable

-Issue boarding passes and reschedule passengers affected by flight interruptions

-Assist passengers as needed through arrival and check in processes