Energetic professional with several years of experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
- Processed and managed payroll for a diverse employee base, ensuring accurate and timely distribution of salaries and benefits.
- Utilized Cris21 payroll software to generate detailed reports and manage employee records
- Maintained up-to-date employee data, including new hires, terminations, promotions, and salary adjustments, ensuring that all records were accurate and processed on time.
- Generated and analyzed payroll reports in Excel
- Supported onboarding processes for new employees, including collecting necessary documentation and entering details into the payroll system.
- Collaborated with HR and Finance departments to resolve payroll discrepancies and answer employee queries in a timely and professional manner.
-Supported administrative tasks such as filing, data entry, and document preparation
-Maintained clean reception area to promote positive, professional environment for clients
-Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
-Directed incoming calls to internal personnel and departments
-Organized incoming mail distribution system that streamlined delivery of important documents
-Scheduled, coordinated and confirmed appointments and meetings
-Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
-Acting as a primary point of contact for vendor communication
-Contributed to global events support by assisting in the coordination and execution of promotional materials for conferences and expos worldwide
-Composing interesting and educational pieces for the business's internal newsletter
-Editing and updating existing web content to ensure accuracy and relevance
-Monitoring stock levels of promotional products and initiating purchase orders
-Updating company's crucial contact database
-Improving the database of valuable company's contacts by adding new and removing outdated entries
-Collaborating with the marketing team and graphic designer to prepare visuals for internal training videos
-Efficiently managing complex calendars for executives, including scheduling meetings, appointments, and travel arrangements
-Communicating by drafting and proofreading various documents, letters, emails, and reports
-Coordinating meetings, conferences, and events, handling logistics, agendas, presentations, and minutes
-Arranging domestic and international travel logistics, ensuring optimal itineraries and accommodations
-Handling sensitive and confidential HR-related correspondence and documentation
-Handling incoming and outgoing correspondence, prioritize, and respond to inquiries promptly and professionally
-Providing support to HR Administrator for all HR/Finance and Admin tasks
-Answer employees' queries about HR-related issues
-Administration of medical checks and health and safety at work procedures
-Creating, maintaining, and entering information into databases
-Allocate incoming emails in the common shared inboxes
-Office management including liaison and communication with managing agents, landlords, contractors and vendors
-Monitor level of supplies and handle shortages
-Professional and helpful front office assistance with clients, candidates, and leadership team
-Organizing travel by booking accommodation and reservation needs as required
-Organizing staff events and teambuildings
-Updating and sorting files, drafting and proofreading correspondence, creating office policies
-General assistant work including preparation of databases, graphs, translations, documents, cashflows, power point presentations
-Sorting Invoices and processing/archiving
-Handling phone calls (answer telephone, screen and direct calls, take and relay messages)
-Booking the meeting rooms, pool cars, ordering couriers
-Handling fleet management, including communication with leasing companies
-Managing documents in Commercial city depart., Municipal Depart.,Cadastral city Depart.
-Assistance to Office Manager for all HR/Finance and Admin tasks as required
-Greet people (staff and clients) entering organization
-Collecting all expenses (bills, tickets etc.) and making documentation for financial dept.
-Processing of business trips and making business trip documentation, ordering flights/hotels
-Delivering the highest level of Customer Service at all customer touch points -Performing pre- and post-flight administration duties (MS Word, MS Excel)
-Handling of company mail and handling baggage claims
-Coordinating with Cargo, Fueling company, Baggage Make up Area, Catering Supplies etc.
-Constant liaison with Check-in, Boarding Gate, Ramp, Cargo, Lounge
-Supervising service partners activities for the smooth acceptance of customers
-Ensuring compliance with Qatar Safety and Security requirements
-Verify the validity of passenger's documentation, with respect to immigration, customs, and security considerations.