Martin Natale Favaro
Melbourne,VIC
Summary
Motivated with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Organized with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.
Professional hospitality specialist with robust experience in high-paced dining environments. Skilled in delivering exceptional customer service, managing tables efficiently, and ensuring guest satisfaction. Strong focus on teamwork, adaptability, and consistently achieving results. Known for reliability, effective communication, and positive attitude.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Family Business
08.2022 - 12.2024
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Contributed to efficient restaurant operations by assisting in bussing tables during peak hours.
Restaurant Waiter
Beach Club Hotel
05.2022 - 10.2022
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Farmer
Tulipark - Agricultural Company
04.2022 - 04.2022
- Enforced proper storage of crops, fertilizers and materials used in agricultural production.
- Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
- Kept workspace clean and well-organized to maintain high levels of efficiency during busy periods; reducing time spent searching for necessary tools or supplies.
- Developed strong relationships with local growers and suppliers to secure the best quality flowers at competitive prices.
- Assisted in maintaining a clean and inviting lobby area, contributing to a positive first impression for guests.
- Collaborated with team members to create a welcoming atmosphere for guests upon arrival.
Education
Associate of Arts - Advertaising Graphics
Aldrovandi Rubbiani
Bologna, Italy06-2020
Skills
- Service quality
- Wine pairing
- Menu design
- Seating management
- Check accuracy
- Sales techniques
Languages
Italian
Native or Bilingual
English
Professional Working
Timeline
Restaurant Waiter
Family Business
08.2022 - 12.2024
Restaurant Waiter
Beach Club Hotel
05.2022 - 10.2022
Farmer
Tulipark - Agricultural Company
04.2022 - 04.2022
Associate of Arts - Advertaising Graphics
Aldrovandi Rubbiani
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