Martinus Meulendijks
Malanda,QLD
Summary
Small Business Owner with a proven track record in managing a retail floral store and driving customer satisfaction. As the owner/operator at Ivy Florist I excelled in shop management and balancing payments, showcasing my delivery driving expertise and communication skills. My approach significantly enhances customer experience and operational efficiency.
I am applying for this job because its time for a change.
Overview
19
19
years of professional experience
Work History
Floral Designer /Small Business Owner
Self Employed
08.2006 - Current
Running and managing a floral retail store.
Customer service, delivery driving .
Owner/ Operator of Ivy Florist .
Florist /Retail Store Manager
Florist Gardens
02.2005 - 03.2006
- Managed daily opening and closing of florist shop to prepare for incoming customers and balance payments.
Education
Master of Floral Design - Floral Design , Visual Arts
Tuinbouw Vak School Vught
Vught The Netherlands 07.2004
Floral Design Level 3 - Floral Design , Arts, Business Skills
Tuinbouw Vak School Vught
Vught The Netherlands 06.1994
Floral Design Level 2 - Floral Design / Business Skills
Tuinbouw Vak School Vught
Vught The Netherlands06.1992
Floral Design Level 1 -
Tuinbouw Vak School Vught
Vught ,The Netherlands 08.1990
Skills
Flower Retail
- Management of stock supplies and freight logistics for general trade plus special events
- Management of time specific deliveries
- Special Functions and Events: Pre- preparation, Design, Delivery, Installation and De-Installation
- Sales and Marketing: Creation and maintenance of online shop website and social media accounts (Facebook and Instagram)
- Shop Design: Orientation of display and maintenance of floral stock
- Cleaning and Maintenance of shop, cool room and store room
- Financial Transactions: Shop Retail, AP & AR
Customer Service & Communication
- Maintaining customer and supplier relations
- Polite, courteous and considerate to client circumstances
- Consultations with customers for personal orders and events
- Meeting with suppliers
- Maintain communications via phone, email, instagram and facebook
Delivery Driver Experience
- C Class Driving Licence
- 20 years Delivering to residential & business addressees in cairns and surrounding suburbs
Languages
English
Professional Working
Dutch
Native or Bilingual
Timeline
Floral Designer /Small Business Owner
Self Employed
08.2006 - Current
Florist /Retail Store Manager
Florist Gardens
02.2005 - 03.2006
Master of Floral Design - Floral Design , Visual Arts
Tuinbouw Vak School Vught
Floral Design Level 3 - Floral Design , Arts, Business Skills
Tuinbouw Vak School Vught
Floral Design Level 2 - Floral Design / Business Skills
Tuinbouw Vak School Vught
Floral Design Level 1 -
Tuinbouw Vak School Vught
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