MARUA MATAPO

• Improved supply chain efficiency by streamlining communication between design, production, and retail teams.
• Loaded and unloaded shipments, ensuring accurate inventory management.
• Communicated effectively with supervisors regarding issues affecting warehouse operations or performance metrics.
• Collaborated with team members to meet daily productivity goals and maintain smooth warehouse operations.

• Served 50+ customers per shift, with friendly and efficient service.
• Enhanced customer satisfaction by providing efficient and accurate cash transactions.
• Ensured orders were taken correctly, and served on time.
• Maintained a clean and organized counter area.
• Followed hygiene and food safety standards.
• Processed customer transactions accurately and efficiently using point-of-sale systems.
• Processed orders and returns efficiently to enhance customer satisfaction.

• Supported a PE teacher with 10+ students per session, running sports activities, and supervising students.
• Helped set up equipment and prepare for lessons.
• Communicated clearly with students and staff, showing leadership and responsibility.
• Encouraged student participation, and provided guidance to help build confidence and teamwork skills.
• Demonstrated strong safety awareness by monitoring students and ensuring equipment was used correctly.
• Assisted in organizing drills to keep sessions engaging.

Achievements: Year 12 Certificate, Cert. II in Sport Coaching, Specialist Netball Award, Netball Team Captain