Marvin Witter

Cox Automotive is a group of market leading brands offering automotive software solutions for dealers for every stage of the vehicle lifecycle

• Delivering 100% of target within first 6 months via Manheim and Dealer Auction platform
• Successfully achieving signup of 4-5 dealer partners monthly to drive sales and revenue
• Negotiating referrals on behalf of dealer partners to deliver 50% clearance rate
• Initiating and implementing appropriate account management plans and strategies to successfully manage key portfolio of dealer accounts
• Liaising with buyers and vendors and assisting with enquiries from the public and dealers as required

Brainbox is a strategic HR and BPO company helping businesses to unlock the potential from their people while providing offshore staffing solutions to help supercharge growth and maximise profits

• Successfully generating $276K worth of contractual sales revenue within the first 7 months
• Identifying and developing new business via networking, LinkedIn, Seek and other various channels to meet weekly quota of 8-10 appointments and 1 role filled per month
• Researching current industry labour demands each month to facilitate a successful EDM campaign
• Understanding client requirements around offshoring and HR needs to recommend the correct consultancy solution
• Managing the entire sales cycle from signed proposal to service deliverable

carwow is an online automotive platform which allows customers to buy new and used cars from franchised dealers. It uses the reverse marketplace model to remove the need for buyers to negotiate with car dealers

• Successfully built the Dealer Support team from scratch delivering significant operational support to the business
• Spearheaded a team of 4 dealer support executives to deliver quality support to dealers, receiving and closing over 100 enquiries daily
• Enforced departmental KPIs to reflect business-critical cases, hence, improving team performance and efficiency by 50%
• Project managed product changes to successfully implement system changes reducing the team's manual processes by 30%
• Formalised training manuals and departmental processes to ensure new and existing hires were up to speed with departmental requirements
• Implemented case management processes and pipeline management via Salesforce to ensure efficient workflow and meeting of SLA's.

• Spearheaded a team of up to 10 account managers responsible for delivering a monthly sales target and revenue worth over £800K
• Successfully targeted and increased new dealer partnerships by 30%
• Conducted weekly team meetings to strategise on weekly approach in hitting sales targets and overcoming potential objections
• Executed a bonus scheme that increased dealer sales conversion by 5%
• Coached team members to deliver consultative account management that drove growth in both revenue and carwow dealer penetration
• Collaborated with multiple departments to manage the sales pipeline and targets to incorporate both sales forecast and dealer sign up.

• Managed a high portfolio of up to 140 dealer partners with a worth of over 180k, successfully delivering monthly sales and revenue targets
• Achieved 2% targeted dealer sign up and onboarded them from inception to completion to drive quick adoption and success through the platform
• Improved top brands such as Ford and FCA by 100% growth within my first 6 months, taking their best-converting sales month
• Effectively applied objection handling techniques in order to aid retention
• Conducted regular on-site performance review meetings with key external stakeholders including C-Suite to reset expectations and drive performance
• Audited customer enquiries to deliver best practice workshops to aid enquiry handling and gather clear evidence of unreported sales.

Quotatis is an online platform that connects homeowners to tradespeople.

• Successfully targeted 3 new business opportunities weekly for the sales team to close
• Effectively managed and sustained client accounts, maintaining the highest retention rate (80%) within the team
• Provided efficient and successful customer services to ensure maximum satisfaction
• Upsold new products and services to help increase revenue by 5%
• Investigated and dealt with customer complaints and escalations
• Educated clients on the best methods in getting the best out of customer leads

• Duties and responsibilities to be provided on request