Microsoft Suite
Mary Alamiyo
Perth,WA
Summary
Proven sales and administrative professional with a track record of endeavouring to go above and beyond for business and their clients. Committed to enhancing customer loyalty through exceptional service. Skilled in office management and technical support, I bring a service-oriented mindset and time management prowess to drive success. I bring a people first attitude and a huge desire to learn and be part of not only a workplace but a team!
Overview
4
4
years of professional experience
1
1
Certification
Work History
Receptionist
Shredded Health and Performance Space
04.2024 - Current
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Kept reception area clean and neat to give visitors positive first impression.
- Collected coach/therapist payments, processed transactions and updated relevant records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices
- Made smoothies + sold supplements
Sales Assistant
Sephora
11.2023 - 09.2024
- Assisted customers with prompt and polite support in-person and via telephone.
- Fielded customer questions to share information about products, availability, and pricing.
- Helped customers locate products and checked store system for merchandise at other sites.
- Established rapport with customers using active listening and interpersonal skills.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Sales Associate
Optus Retail
12.2020 - 03.2024
- Answered customer questions about accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Sales Associate
Nissan Motor Co. Ltd.
04.2023 - 11.2023
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Completed registration paperwork and sales documentation.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
Sales Associate
Louis Vuitton - LVMH
10.2022 - 02.2023
- Achieved or exceeded company-defined sales quotas.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Presented professional image consistent with company's brand values.
- Set and achieved company defined sales goals.
Education
Bachelor of Science - Physiotherapy
Curtin University
Perth, WA12.2025
High School Diploma -
Corpus Christi College
Bateman, WA12.2020
Skills
- Technical Support
- Administrative Support
- Office Management
- Time Management
- Service-oriented mindset
- Positive and professional
Certification
First Aid Cert
Working with Children clearance
DOH clearance
NDIS worker screening
Software
Timeline
Receptionist
Shredded Health and Performance Space
04.2024 - Current
Sales Assistant
Sephora
11.2023 - 09.2024
Sales Associate
Nissan Motor Co. Ltd.
04.2023 - 11.2023
Sales Associate
Louis Vuitton - LVMH
10.2022 - 02.2023
Sales Associate
Optus Retail
12.2020 - 03.2024
Bachelor of Science - Physiotherapy
Curtin University
High School Diploma -
Corpus Christi College
First Aid Cert
Working with Children clearance
DOH clearance
NDIS worker screening
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