Summary
Overview
Work History
Education
Skills
Timeline
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Mary Anderson

Baulkham Hills,NSW

Summary

Skills KEY AREAS OF EXPERTISE AND ACHIEVEMENTS Experienced in driving sales and growth and generating new business through building long term relationships with clients and stakeholders. Excellent communication skills able to deal with all levels effectively from Senior management decision makers, staff and customers. Adaptable, highly observant, strong attention to detail, capable of working independently as well as a hands-on, hardworking and enthusiastic team member. Enjoys a challenge and solving problems through analysing issues, devising solutions and striving for continuous improvement. Exceptional organisation and time management skills, able to juggle multiple responsibilities and work under pressure to meet demanding and changing deadlines. Increased business revenue by 2.5% Onboard of new clients by 20% through cold calling Achievement of a competition run by employer for referring business to other departments, achieved revenue target and won overseas holiday Microsoft Word, Excel Peoplesoft RMS CHRIS21 MYOB Micropay Fastrack Recruitment Systems Adapt Mercer HR Account Management Business Development Retail Sales Salesforce Direct Sales B2B Sales Relationship Management Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.

Overview

12
12
years of professional experience

Work History

Pharmaceutical Sales Executive

OTC Coral Colours and NBI
01.2020 - Current
  • Oral Rehydration, UTI tablets, Heart salt including chicken salt and diabetic sweetner.
  • Manage Coral Colours products of Rosehip oil skincare, Argan oil skincare, Manuka honey and collagen range, body products and various other products in their range.
  • Manage sellout, taking orders, merchandising, store layout, reporting on sell through, input into salesforce, speaking to Retail Management and Buyers to introduce products, planogram experience,
  • cold calling for new business. Account management of 300 accounts
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contacted customers and prospects to generate new business to achieve company growth goals.
  • Used consultative sales approach to understand and meet customer needs.
  • Clarified customer requests, forwarded product information and answered questions to support sales operations.
  • Managed sales plan activities, promotions and product launches resulting in expanded revenues and branding.
  • Resolved order issues efficiently and enhanced customer satisfaction ratings.
  • Worked to develop network by identifying and pursuing new leads, attending industry events, and building rapport with clients.

Territory Manager

Industries TTI
07.2018 - 12.2019
  • Area Manager Northern Sydney,
  • Manage, Harvey Norman, Bing Lee, GOODGUYS, JBHIFI, Myer, approximately 56 stores in total, plus 12 independents, region is Northern NSW and Western Sydney, I do however have a few stores in South West Sydney as well.-
  • Liaise with department Managers on incentives we are running on bulk ordering and try to up sell these, Train staff in each store, around 7 staff members at any one time, training involves new products, best selling techniques, and up selling to customer, pulling apart the vacuum to show staff members assembly etc-Speak to Proprietors of HN, And Senior Management on Sell out /sell through, budgets, staff incentives, orders, new product launches, go through reports with store managers on what is selling, what is not.- set up bulk stacks to better sell products and ensure sell out Be a first point of contact for staff or Managers of the retail outlets I'm looking after
  • Merchandise product in store, put up displays as required, maintain floor position, cleaning of product as required.-Provide feedback on competitor activity, take photos of competition of other companies and provide to TTI. 4 week call cycle to maintain face to face contact and in store presence
  • Make sure new products are displayed correctly and out on display current budget for NSW is 3 million shared amongst 3 sales representatives
  • I regularly speak to each department manager on what stock they have and try and get them to not only order core range but S range which is not core, this obviously increases our share of business and achieves budget quicker.-Account Management, relationship building, regular contact with each stores ensures products are being sold and staff are trained, I would train each week sometimes. Managed a budget of 1.5 million dollars, increased business by 2.5% for quarter
  • Established successful account relationships by building rapport and maintaining consistent communication.
  • Analyzed sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
  • Worked with vendors and suppliers to support timely delivery of products and services.

Territory Manager

Zenith Payments
01.2014 - 06.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Managing and developing a designated territory South/East and Wollongong of 400 Real Estate Agents
  • . Implementing weekly call plan and cycle,
  • calling on new and existing businesses in the territory to increase market share and ensure continuance of business.
  • Preparing and conducting presentations to clients to sell our services. Providing clients with figures regarding our business proposals. Providing business plans for each client, providing solutions to grow their business. Preparing reports for management as required


Recruitment Specialist

Philips Healthcare
02.2011 - 12.2013
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Hired employees and initiated new hire paperwork process.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
  • Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
  • Pre-screened resumes prior to sending to corporate hiring managers for consideration.
  • Assisted with writing job postings and job descriptions for boards.
  • Advocated for staff members, helping to identify and resolve conflicts.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Conducted performance reviews and provided feedback to managers on employee performance.

Education

Bachelor of Arts - Sociology and Psychology

Griffith University, Cosmetic Training Centre
2008

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1999

Skills

  • Report Sales Figures
  • Public Presentations
  • Persuasion Techniques
  • Technical Management
  • Business Partnerships
  • Professional Relationships
  • Consultative Sales Approach
  • Microsoft Suite Proficiency
  • Staff Training
  • Market Share Growth
  • Customer Service and Assistance
  • Route Planning
  • Client Correspondence
  • Purchase Agreements
  • Supplier Relationships
  • Customer Experience
  • Operational Processes
  • Channel Marketing
  • Managing Pain
  • Effective Customer Communication

Timeline

Pharmaceutical Sales Executive

OTC Coral Colours and NBI
01.2020 - Current

Territory Manager

Industries TTI
07.2018 - 12.2019

Territory Manager

Zenith Payments
01.2014 - 06.2018

Recruitment Specialist

Philips Healthcare
02.2011 - 12.2013

Bachelor of Arts - Sociology and Psychology

Griffith University, Cosmetic Training Centre
Mary Anderson