Mary-Anne Smith
Ayr,QLD
Summary
An exceptionally driven employee, eager to undertake new challenges, possessing a strong work ethic, adaptability, and outstanding interpersonal skills. Proficient in working independently and rapidly mastering new competencies.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Small Business Owner
Lou's Engraving & Gifts
Ayr, QLD
08.2020 - Current
- Participated in local community activities to promote the brand's visibility and reputation.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Developed and maintained an online presence through social media.
- Managed daily operations, including inventory control, vendor negotiations, and product pricing.
Stay at Home Mum
My home
Ayr, QLD
03.2020 - Current
- Manage household tasks including budgeting, grocery shopping, cleaning and maintenance.
- Organise family schedules and activities.
- Assist children with homework and school projects.
- Prepare nutritious meals for a family of 7.
- Volunteer at Burdekin Catholic High School Canteen monthly.
Pharmacy Assistant
Livelife Pharmacy Bowen Plaza
Bowen, QLD
06.2016 - 06.2021
- Greeted customers upon arrival at the pharmacy counter.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Scanned items and checked pricing on cash register for accuracy.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
- Assisted pharmacist in daily operations tasks and administrative tasks.
- Processed pharmacy payments by ringing up customers on cash register and handling cash and credit transactions.
Canteen Worker
Queens Beach State School P & C
Bowen, QLD
01.2016 - 12.2017
- Served customers quickly and efficiently while maintaining high standards of customer service.
- Followed health and safety regulations when preparing meals or handling food products.
- Assisted with catering events as needed by setting up buffet lines or plating individual meals.
- Received orders from vendors and restocked supplies accordingly.
- Cleaned and sanitized kitchen equipment, counters, and surfaces to maintain a safe working environment.
- Assisted in the preparation of food items, such as sandwiches, salads, and desserts.
- Operated cash registers accurately and efficiently to process payments from customers.
Pharmacy Assistant
Terry Stone Bowen Plaza
Bowen, QLD
01.2004 - 05.2016
- Greeted customers upon arrival at the pharmacy counter.
- Assisted customers with prescription refills, requests for over-the-counter medications and other health care products.
- Completed daily paperwork associated with filling prescriptions accurately.
- Performed administrative duties such as filing documents, faxing forms, answering phones.
- Delivered quality care to customers through close collaboration with pharmacist.
- Checked incoming shipments against purchase orders to verify quantity, quality and price accuracy.
- Prepared labels for prescriptions and dispensed medications to patients.
- Processed payments from customers using cash registers and debit and credit card terminals.
- Maintained pharmacy counter and related areas in clean, neat and organized fashion.
- Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.
Education
High School Diploma -
Bowen State High School
Bowen12-2003
Skills
- Effective communication skills
- Great customer service
- Attention to detail
- Multitasking Abilities
- Time management abilities
- Problem solving
- Appropriate cash handling skills
Certification
- Completed Certificate IV in Community Pharmacy Dispensary
References
References available upon request.
Timeline
Small Business Owner
Lou's Engraving & Gifts
08.2020 - Current
Stay at Home Mum
My home
03.2020 - Current
Pharmacy Assistant
Livelife Pharmacy Bowen Plaza
06.2016 - 06.2021
Canteen Worker
Queens Beach State School P & C
01.2016 - 12.2017
Pharmacy Assistant
Terry Stone Bowen Plaza
01.2004 - 05.2016
High School Diploma -
Bowen State High School
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