Mary Anton
Attwood,Australia
Summary
Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Overview
6
6
years of professional experience
Work History
Immigration Legal Assistant (Volunteer)
05.2022 - Current
- Organized client calendars, prepared mailings and handled high call volumes.
- Interviewed clients and obtained vital case information to support associates.
- Participated in client interviews, observed questioning process and documented information.
- Organized visa paperwork, asylum requests, translations and affidavits.
- Drafted and sent correspondence to clients and assisted with documentation acquisition and assembly and completion of forms.
Sales Associate
THE JEWELLERY GROUP
05.2024 - 03.2025
- Assisted customers in selecting and purchasing diamonds based on their individual needs.
- Provided customer service for clients, including answering questions about diamond quality, color, clarity and carat size.
- Provided guidance on product selection for shoppers.
- Devised plans to enhance sales through strategic upselling.
Retail Assistant
Kmart
10.2019 - 09.2022
- Fostered relationships with customers to expand customer base and retain business.
- Received and processed product returns and coordinated disposal of defective or broken items.
- Listened to customer needs to identify and recommend best products and services.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Looked for ways to go above and beyond job requirements.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Education
Double Degree in Bachelor of Law (Honours) - Bachelor of Criminology
La Trobe University
Melbourne, VICSkills
- Personalized Customer Service
- Fast-Paced Retail Experience
- Reliable and trustworthy
- Time management
- Team Collaboration
- Telephone skills
- Organization skills
- Friendly, positive attitude
- Upselling expertise
- Experience in leadership
- Conflict Resolution
LANGUAGES
Arabic: Native/ Bilingual
English: Native/ Bilingual
AVAILABILITY
- Monday - Full Day
- Wednesday - Full Day
- Thursday - Full Day
- Friday - Full Day
- Saturday - Full Day
Timeline
Sales Associate
THE JEWELLERY GROUP
05.2024 - 03.2025
Immigration Legal Assistant (Volunteer)
05.2022 - Current
Retail Assistant
Kmart
10.2019 - 09.2022
Double Degree in Bachelor of Law (Honours) - Bachelor of Criminology
La Trobe University
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