- Enjoy experimenting with different ingredients and flavors in the kitchen
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Food Tourism
- Road Trips
Mary Archer
Gympie
Summary
Dynamic professional with a proven track record at Toner On Demand, enhancing office efficiency and customer satisfaction. Expert in database management and fostering client relations, I streamlined inventory by regular audits and reduced shipping errors, significantly boosting operational productivity. Skilled in MYOB and known for exceptional organizational abilities.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Administrative Assistant/Logistics Supervisor
Toner On Demand
05.2018 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Streamlined inventory management through regular audits, reducing excess stock and minimizing losses.
- Reduced shipping errors by implementing a robust quality control system for accurate order processing.
- Evaluated transportation options to identify the most cost-efficient carriers, saving on shipping expenses.
- Managed logistics budgets and forecasting to achieve cost-effective operations.
- Handled day-to-day shipping and receiving overseeing more than 100 packages per day.
Sales Assistant
Toner On Demand
05.2019 - 01.2021
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Receptionist / Admin Duties
Toner On Demand
12.2008 - 05.2018
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
Nursery Hand
Hervey Bay Nurseries
01.2006 - 11.2008
- Boosted plant health with proper pruning and trimming methods.
- Assisted in the propagation of plants through various methods, including seed sowing, cutting, and grafting.
- Planted, cultivated and harvested various types of trees, shrubs, and plants.
Education
High School Diploma -
Agnew School
Maryborough, QLD11-2008
Skills
- Customer service
- Data entry
- MYOB Skills
- Office administration
- Microsoft Excel
- File organization
- Customer and client relations
- Computer proficiency
- Scheduling
- Filing and data archiving
- Invoice processing
- Database management
Accomplishments
- Designed a more efficient Excel template to track and manage cost of transport.
- Developed and implemented Training Manuals, which resulted in increased company efficiency and productivity.
Certification
- QLD Driver's License
- ServSafe Food Handler's Certification
Interests
Timeline
Sales Assistant
Toner On Demand
05.2019 - 01.2021
Administrative Assistant/Logistics Supervisor
Toner On Demand
05.2018 - Current
Receptionist / Admin Duties
Toner On Demand
12.2008 - 05.2018
Nursery Hand
Hervey Bay Nurseries
01.2006 - 11.2008
High School Diploma -
Agnew School
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