Summary
Overview
Work History
Education
Skills
Certification
Availability
References
Timeline
Generic

Mary Ayoo

Darwin

Summary

Friendly Bartender with exceptional effective communication and outstanding abilities to adjust to constantly changing circumstances. I Keep work area clean, stocked and conveniently organized at all times. Successful in delivering quality service in fast-paced environments with high-volumes of patrons. I acquired my experience from workplaces that focus on customer care. I work well with other people whilst developing long term friendly relationships with customers. I am trained in time management and have vastly improved my multitasking skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Bartender

Wisdom Bar & Cafe
04.2023 - 01.2024
  • Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Motivated staff to perform at peak efficiency and quality.
  • Explained daily specials and beverage promotions to exceed daily sales goals.

Bartender

The Landmark @Gateway
12.2022 - 05.2023
  • Established welcoming atmosphere by greeting each guest warmly.
  • Helped guests at tables when in need of assistance.
  • Reset tables between guests by restocking low items and wiping down surfaces.
  • Prepared for events by setting up bar, stocking supplies and arranging tables.
  • Maintained impeccably clean, attractive and well-stocked bar area.
  • Kept bar stocked with liquors, juices and garnishes for drinks.
  • Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
  • Communicated with kitchen staff and waiters to provide accurate, timely information regarding orders and minimize delays.

Bar & Bistro Attendant

Palmerston Tavern
01.2023 - 03.2023
  • Greeted customers with smile and provided helpful suggestions.
  • Managed multiple tasks in high-volume environment.
  • Processed customer orders and accurately entered into order system.
  • Demonstrated knowledge and applied proper food handling standards.

Bartender

Wisdom Bar And Cafe
03.2022 - 11.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, setting up for incoming shift.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Polished glassware and removed debris to keep customer areas clean.
  • Operated efficiently in high-volume setting to prepare and serve multiple drinks per hour.
  • Followed alcohol awareness procedures for preventing excessive patron intoxication.

Crew Member

McDonald's Casuarina
03.2021 - 03.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared meals and collected payments.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
  • Brewed coffee and tea and changed out drink station syrups.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.

Education

NTCET

Darwin High School
Darwin City, NT
11.2020

Skills

  • Cocktail Service
  • Anticipating patron Needs
  • Monitoring Alcohol Consumption
  • Hospitality Service
  • Menu Memorization
  • Suggestive Selling
  • Responsible Alcohol Service
  • Age Identification and Compliance
  • Glassware Polishing
  • Food and Beverage Service
  • Outstanding Customer Service
  • Coffee and Tea Service
  • Bar Management

Certification

Responsible Service Of Alcohol

Responsible Service Of Gambling

Availability

Full availability

References

Ashleigh Kiiver, General Manager From Wisdom Bar & Cafe

Ashleighk96@gmail.com | 0421470449

48 mitchell street, Darwin City 0800


Maya Leiceaga, Duty Manager From Wisdom Bar & Cafe

maya.leiceaga@gmail.com | 0493523528

48 mitchell street, Darwin City 0800

Timeline

Bartender

Wisdom Bar & Cafe
04.2023 - 01.2024

Bar & Bistro Attendant

Palmerston Tavern
01.2023 - 03.2023

Bartender

The Landmark @Gateway
12.2022 - 05.2023

Bartender

Wisdom Bar And Cafe
03.2022 - 11.2022

Crew Member

McDonald's Casuarina
03.2021 - 03.2022

NTCET

Darwin High School
Mary Ayoo