Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
24
24
years of professional experience
1
1
Certification
Work History
TOURISM & EVENTS
SELF EMPLOYED
Sandy Hollow, NSW
01.1997 - 12.2010
Managed household errands and other essential duties.
Completed routine maintenance and repair.
Worked effectively in team environments to make the workplace more productive.
Maintained updated knowledge through continuing education and advanced training.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Operated a variety of machinery and tools safely and efficiently.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Assisted with customer requests and answered questions to improve satisfaction.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Achieved cost-savings by developing functional solutions to problems.
Identified needs of customers promptly and efficiently.
SHOP ASSISTANT
COUNTRY ROAD
Pitt Street Sydney, NSW
01.1989 - 12.1991
Answered customer inquiries regarding product features, pricing, and availability.
Maintained ideal stock levels of work supplies for shop needs.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Organized merchandise on display racks according to established guidelines.
Handled customer phone calls, providing product information and stock availability.
Operated cash registers, processed transactions, and handled cash accurately.
Bagged or packaged purchases and wrapped gifts.
Cleaned shelves, counters and tables to maintain organized store.
Greeted customers and provided assistance with product selection.
Computed purchases and received and processed cash or credit payment.
Processed returns, exchanges, refunds, layaways, special orders and warranties according to company policy.
Conducted inventory counts and audits as scheduled by management.
Completed daily checklists for smooth shop operations.
Placed special orders or called other stores to find desired items.
Maintained accurate inventory levels through regular stock checks.
Answered store and merchandise questions and led customers to wanted items.
Collaborated with other staff members to ensure seamless operations within the store.
Answered phone inquiries regarding store hours, product availability, pricing.
Kept up-to-date with current promotions and new products to provide accurate information to customers.
Maintained up-to-date knowledge of current sales promotions and advertisements.
Shop Assistant
RM WILLIAMS
SYDNEY, NSW
01.1988 - 12.1988
Ticketed, arranged and displayed merchandise to promote sales.
In-Home Nanny
VISCOUNT AND LADY HARDING
KENSINGTON, LONDON
02.1987 - 12.1987
Ensured physical and social well-being of each child.
Cooked nutritious meals to promote healthy diet and nutrition.
Taught reading, arts and crafts and lap play to encourage intellectual development.
Developed and implemented daily activities for children such as reading, playtime, and arts and crafts.
Accompanied family on trips, providing consistent care and maintaining routines.
Education
High School Diploma -
QUEENWOOD GIRLS SCHOOL
Mosman, NSW
12-1986
Skills
Customer service
Event planning
Inventory management
Visual merchandising
Time management
Team collaboration
Project coordination
Effective communication
Task prioritization
Relationship building
Team building
Self-Directed
Cultural awareness
Organizational skills
Dependable and responsible
Active listening
Friendly, positive attitude
Multitasking Abilities
Public speaking
Organization and time management
Affiliations
Member of the CWA Evening Branch, Guyra
Guyra Progress Association
Guyra Snow Fest - Merchandise
Gardening, Reading & Current Affairs
Certification
NSW Driver's License
Certificates III Tourism - Hamilton TAFE 2001
Skills & Ongoing Learning
Familiar with the internet, websites, and researching on the web
Not familiar with spreadsheets and office documents