Mary Clair
Perth,WA
Summary
Warehouse Lead at Trade Depot specializing in inventory management and data analysis. Demonstrated success in strengthening client relationships and efficiently resolving operational challenges. Achievements include executing accurate cycle counts and enhancing customer satisfaction through exceptional service. Collaborative team player focused on achieving collective goals.
Overview
12
12
years of professional experience
Work History
Warehouse Lead
Trade Depot
Hamilton, New Zealand
08.2023 - 06.2025
- Compiled reports documenting shipment details including quantity received and shipped out, product availability.
- Executed cycle counts to validate physical stock against system-generated data.
- Addressed customer service challenges associated with orders collected from the warehouse.
- Validated inventory records while managing precise stock levels in warehouse.
Sales Consultant
Beri Plumbing
Osborne Park, Western Australia
11.2019 - 06.2023
- Cultivated and sustained client relationships to enhance sales revenue.
- Attended regular training sessions addressing new products, services, and industry trends.
- Assessed customer needs, and determined solutions to fulfill requirements.
- Collaborated with sales team members to accomplish group targets.
Sales Person
The Good Guys
Belmont, Perth, Western Australia
09.2015 - 11.2019
- Documented precise records of customer interactions and transactions..
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Resolved customer complaints promptly and efficiently.
- Advised customers on the latest product features and benefits.
- Performed regular follow-ups with clients to ensure satisfaction with purchases.
Bathroom Showroom Manager
Rick Hart @ Harvey Norman
Joondalup, Perth, Western Australia
03.2013 - 08.2015
- Engaged with varied colleagues to fulfill goals and tackle challenges associated with products and services
- Maintained updated knowledge through continuing education and advanced training.
- Worked with cross-functional teams to achieve goals.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Managed inventory and supplies to ensure materials were available when needed.
- Delivered exceptional service and attention to customers during face-to-face interactions and phone conversations.
Education
School Cert -
Putaruru High School
New Zeland12-1988
Skills
- Inventory management and cycle counting
- Problem solving
- Data analysis and reporting
- Shipping logistics coordination
- Client relationship management
- Time management
- Team collaboration
Affiliations
- I can adapt to any working environment with ease.
- Quick and efficient learner
- Able to communicate with people of all ages
- I take pride in my working area and myself
References
References available upon request.
Timeline
Warehouse Lead
Trade Depot
08.2023 - 06.2025
Sales Consultant
Beri Plumbing
11.2019 - 06.2023
Sales Person
The Good Guys
09.2015 - 11.2019
Bathroom Showroom Manager
Rick Hart @ Harvey Norman
03.2013 - 08.2015
School Cert -
Putaruru High School
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