Mary Daoo
Melbourne,VIC
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
6
6
years of professional experience
Work History
Nail Technician Assistant
Family Business
02.2020 - Current
- Assisted in maintaining a clean, safe, and hygienic work environment by adhering to strict sanitation protocols and regulatory guidelines.
- Contributed to salon revenue growth by upselling additional services and products to clients during their appointments.
- Boosted salon''s reputation for excellent customer service through attentive listening, personalized recommendations, and efficient work.
- Performed thorough client consultations to understand individual needs, preferences, and expectations before beginning treatments.
- Collaborated with other team members to create a welcoming environment for clients, fostering loyalty and repeat business.
Babysitter
Personal Business
01.2024 - 08.2024
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Reassured children when upset providing emotional support and stability.
Volunteer
Assyrian and Syriac Community Center (ASSAV)
03.2021 - 06.2023
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Coordinated and managed volunteer activities for community service projects.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
After-school Tutor
Person
06.2019 - 04.2022
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Monitored student progress and provided feedback and support.
- Maintained records of student assessments, tutoring activities and results.
- Provided homework assistance using specific curriculum and materials.
- Supported the development of organizational skills, time management techniques, and study habits among students.
Caregiver
Age Care Volunteer
02.2019 - 12.2019
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Education
High School Diploma -
Catholic Regional College St Albans
Melbourne, VIC11-2025
No Degree -
Sacred Heart Catholic Primary School
Melbourne, VIC12-2020
Skills
- Nail extensions, Gel application, UV gel system, Acrylic application, Hand massage, Cuticle care
- Customer service
- Client consultation
- Time management
- Problem-solving
- Following directions
Accomplishments
- Achieved successful school event by completing hosting guests with accuracy and efficiency.
Languages
Arabic
Native or Bilingual
Assyrian
Native or Bilingual
Italian
Elementary
Interests
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Volunteering at community kitchens and food-related charities
- Enjoy experimenting with different ingredients and flavors in the kitchen
- Youth Development Programs
- Getting involved in local advocacy groups to promote positive change in the community
- Photography
- Gardening
- Cooking
Timeline
Babysitter
Personal Business
01.2024 - 08.2024
Volunteer
Assyrian and Syriac Community Center (ASSAV)
03.2021 - 06.2023
Nail Technician Assistant
Family Business
02.2020 - Current
After-school Tutor
Person
06.2019 - 04.2022
Caregiver
Age Care Volunteer
02.2019 - 12.2019
High School Diploma -
Catholic Regional College St Albans
No Degree -
Sacred Heart Catholic Primary School
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