Mary Fernandes

• Operate of coil plate line
• Manage coil plate in the pack field
• Despatch coil plate onto transport

offload inbound deliveries of coil and consumables

• Enhanced workplace safety consistently
• Embrace teamwork with a positive mindset and conducing daily safety checks and reporting to team leader.
• Operating crane and forklifts.

• Always maintain an effective plan to manage traffic, pedestrians and cyclists safety around the worksite
• Follow company policies and procedures
• Working safely in a team environment
• Pedestrians management
• Setting up job sites and removal of signage correctly and safely
• Controlling and directing local members of the community safely through their motor vehicles
• Setting up safe traffic conditions
• Implementing positive communication using two way radio
• Driving the company vehicle to and from worksites
• Control traffic using stop/slow bat
• Team leader duties running the job, communicating with the client, delegating fellow team members, and ensure everyone returns safely

• Focusing on KPI's and achieving daily budgets/targets as a team and for myself
• Encourage ownership of sales results by teams e.g
• Opening and closing times, customer orders etc
• Ensuring that front-of-house is clean and appealing to customers
• Visual merchandising to maximise sales
• Coordinating team meetings on a regular basis
• Identifying opportunities
• Having excellent product knowledge to ensure confidence when selling products
• Advocating for open relationships to ensure confidence in team members
• Enthusiastically motivating individual team members
• Focus on the importance of training and development
• Recruiting and vetting new team during specific periods of the year
• Rostering and time control to ensure balance between hours worked and money made

• Responsible for meeting sales targets and motivating team members to reach individual budgets
• Led staff members through training and development activities
• Maintained high store presentation standards through merchandising and monitoring
• Delivered exceptional customer service which facilitated sales revenue

• Encouraged team work and the maintenance of high store standards through coordination with Management and staff
• Monitored and maintained stock levels each shift, ensuring all styles were available for purchase
• Communicated to customers effectively, informing them of all the necessary product information and latest promotions
• Consistently met sales targets and was recognised as one of the stores top sellers

• Successfully created connections with customers in-store and over the phone which facilitated purchases
• Responsible for cash handling duties such as banking, counting the float, sales transactions etc
• Encouraged and motivated team members to produce a positive, happy working environment

• Effectively listened to and understood customers' needs/wants in order to provide the appropriate sale suggestions
• Stayed up to date with the latest fashion trends in order to style and direct customers
• Built rapport with customers which was effective in encouraging repeat business

• Fostered the development of a team environment by always maintaining a positive attitude to work
• Consistently remained punctual and displayed an eagerness to develop as a staff member
• Delivered high levels of customer service and maintained excellent personal presentation