Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mary Ford

Summary

I am a Service-oriented professional with over 15 years of cabin crew experience, working with Ansett Australia, Skywest and Virgin Australia Regional Airlines.

Excellent history of using critical thinking and sound judgment to solve challenges.

With my personable and energetic disposition I posess a firm command of flight safety procedures and regulations.

I Effectively handle all types of situations and remains calm under pressure

Overview

14
14
years of professional experience

Work History

WHS Representative

VARA
11.2023 - Current
  • Provided valuable input during team meetings, resulting in identification of safety related issues
  • Followed all policies and procedures to maintain safe and professional working environments.
  • Conducted safety audits

Cabin Manager

Virgin Australia Regional Airlines
05.2011 - Current
  • Played a key role in emergency situations, providing clear instructions to passengers and coordinating evacuation efforts if necessary.
  • Mentored junior cabin crew members, fostering professional development and growth within the team.
  • Contributed to the development of new training materials for cabin managers that focused on industry best practices and customer service excellence.
  • Ensured passenger satisfaction by diligently addressing special requests and requirements throughout flights.
  • Conducted regular cabin inspections to maintain cleanliness and identify potential safety hazards.
  • Implemented safety protocols, ensuring compliance with airline regulations and maintaining a secure environment for passengers.

Occupational Therapist Assistant

Armadale Hospital
05.2010 - 05.2011
  • Assisted patients with functional mobility and daily tasks to increase comfort and reduce disability.
  • Evaluated treatment progress and adjusted to achieve maximum benefit.
  • Assisted patients with activities of daily living
  • Facilitated group therapy sessions to foster social interaction among patients and support skill development in various areas.
  • Ensured compliance with regulatory standards by maintaining updated knowledge of industry best practices and adhering to facility policies and procedures.

Education

First Aid (HLTAIDO11)

Australian Red Cross
2024

WHS Certificate

Aveling,Jandakot
2023

Skills

  • Excellent interpersonal skills
  • Ability to remain calm in emergencies
  • Strong focus on safety and customer service
  • Goal-oriented mindset
  • Delegation and Supervision
  • Ability to multi task

Timeline

WHS Representative

VARA
11.2023 - Current

Cabin Manager

Virgin Australia Regional Airlines
05.2011 - Current

Occupational Therapist Assistant

Armadale Hospital
05.2010 - 05.2011

First Aid (HLTAIDO11)

Australian Red Cross

WHS Certificate

Aveling,Jandakot
Mary Ford