Mary Fynn
Mississauga,ON
Summary
Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Salesperson
Amuse Kitchen & Wine
Ottawa, ON , Mississauga
2023.Jan - 2023.Dec
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained strong leadership skills by managing projects from start to finish.
- Resolved problems, improved operations and provided exceptional service.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Proven ability to learn quickly and adapt to new situations.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided professional services and support in a dynamic work environment.
- Developed strong communication and organizational skills through working on group projects.
- Worked flexible hours across night, weekend, and holiday shifts.
Salesperson
Cabotto's
Ottawa, ON , Mississauga
03.2022 - 12.2023
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Logged reports, expenses, receipts, and sales in company database.
- Developed and grew leads through repeat business and customer referrals.
- Asked open-ended questions to determine needs and assisted customers in selecting appropriate merchandise.
- Located merchandise across various stores to address customer needs.
- Worked with loss prevention in monitoring shopper behavior.
- Improved customer service and telecommunication skills to build lasting relationships.
- Worked to build relationships with customers and built potential for additional sales.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Managed customer from initial contact to closing with attention to detail to build loyalty.
- Expanded brand and marketing strategies by planning strategic events.
- Networked within community to build and nurture successful relationships with new and long-term customers.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
Education
Bachelor Of Business - MARKETING
Kumasi Technical University
Ghana, Ashanti Region Kumasi 08.2014
Certificate - Business
St Louis Senior High School
Kumasi 10.2009 - 10.2010
Skills
- Cross-selling products and services
- Sales process
- Reference selling
- Account management
- Trial close
- Buying signals
- Customer care
- Relationship selling
- Relationship building
- Prospecting
- Negotiation
- Needs analysis
- Sales presentations
- Sales management
- Product description
- Network development
- Account servicing
Timeline
Salesperson
Amuse Kitchen & Wine
2023.Jan - 2023.Dec
Salesperson
Cabotto's
03.2022 - 12.2023
Certificate - Business
St Louis Senior High School
10.2009 - 10.2010
Bachelor Of Business - MARKETING
Kumasi Technical University
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