Mary Lasam
Perth,WA
Summary
Dynamic professional with extensive experience at Bolton Clarke, excelling in administrative support and supplies management. Proven ability to enhance customer service and ensure food safety compliance. Skilled in dietary documentation and inventory control, fostering positive relationships with residents and families through effective communication and integrity.
Overview
17
17
years of professional experience
Work History
Care Services Assistant
Bolton Clarke (Formerly Acacia Living Group)
Menora, Western Australia
05.2025 - Current
- Assists team with daily administrative tasks to support smooth operations.
- Manages supplies inventory to ensure availability of essential resources.
- Greeted residents, visitors, and guests in a professional manner.
- Organises and maintains residents dietary information for documents and records.
- Develops positive relationships with residents and families through effective communication techniques.
- Ensures equipments are operational, stocked with supplies and maintained in a clean condition.
- Handles confidential information with discretion and integrity.
- Maintaines positive working relationship with fellow staff and management.
Catering Staff
Acacia Living Group(Formerly RSL Care WA)
Menora, Western Australia
03.2016 - 05.2025
- Prepared and served food in alignment with dietary requirements and preferences.
- Maintained cleanliness and organisation of dining and kitchen areas.
- Collaborated with team members to ensure smooth meal service.
- Followed food safety protocols to ensure health compliance standards were met.
- Trained new staff on service procedures and company policies effectively.
- Provided excellent customer service by responding quickly to guest requests or inquiries in a polite manner.
- Communicated effectively with other members of the catering staff regularly to ensure a smooth flow of operations.
Cook
Bolton Clarke
Menora, Western Australia
09.2015 - 03.2016
- Prepared meals following dietary guidelines and nutrition standards.
- Maintained a clean and organised kitchen environment daily.
- Collaborated with staff to ensure timely meal service for residents.
- Operated kitchen equipment safely and efficiently during food preparation.
- Monitored food inventory levels and reported shortages to management.
- Adhered to health regulations and safety standards consistently in the kitchen.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardised recipes and other instructions to prepare food.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Followed established procedures and requirements for safe food handling, storage and service.
Business Owner
Self-Employed
Manila, Philippines
06.2013 - 09.2015
- Managed daily operations to ensure efficient workflow and productivity.
- Oversaw financial management, including budgeting and expense tracking.
- Cultivated relationships with suppliers to secure favorable terms and conditions.
- Implemented inventory control systems to maintain stock levels and reduce waste.
- Oversaw daily operations of the business and provided guidance when needed.
- Determined pricing for products or services based on costs and competition.
- Monitored cash flow to ensure proper budgeting of resources.
- Conferred with customers to understand needs and finalize purchase orders.
- Created a customer service policy to ensure customers were satisfied with products or services.
Chef Apprentice
RSL Care WA
Menora, Western Australia
09.2008 - 06.2013
- Prepared ingredients according to recipes and chef specifications.
- Maintained cleanliness of kitchen equipment and workstations.
- Assisted in cooking and plating dishes for service.
- Collaborated with team members to ensure timely meal delivery.
- Followed safety and sanitation guidelines during food preparation.
- Participated in menu planning and recipe development sessions.
- Prepared, cooked and served meals according to recipes and menus.
- Worked with head chef to master cutting and preparation techniques.
- Checked dates on food to maintain proper rotation, discarding expired items.
- Carried out basic knife skills including dicing, slicing and chopping vegetables.
- Took direction from head chef on menu items and preparation techniques.
- Assisted head chef by chopping and preparing cooking ingredients.
- Communicated effectively with other kitchen staff during meal preparation times.
- Helped experienced chefs prepare dishes for customers.
- Plated dishes according to instructions provided by head chef or sous chef.
- Trained in proper food handling procedures while adhering to health codes.
- Set up work stations prior to opening to minimize prep time.
- Checked completed orders for correct quantity and quality.
- Adhered to regulatory standards regarding safe and sanitary food prep.
Education
Some College (No Degree) - Diploma of Hospitality
Kingston International College
Perth, WACertificate IV in Hospitality (Commercial Cookery)
Kingston International College
Perth, WACertificate III in Hospitality (Commercial Cookery
Kingston International College
Perth, WACertificate II in Hospitality (Kitchen Operations)
Kingston International College
Perth, WASkills
- Administrative support
- Supplies management
- Dietary documentation
- Customer service
- Food safety protocols
- Inventory control
Affiliations
- I am known in our parish and try to provide aid whenever possible, whether to assist an individual or any charitable institution close to my heart.
Accomplishments
- Graduated with a Certificate of Excellence
- Employee of the Month Awardee
References
References available upon request.
Timeline
Care Services Assistant
Bolton Clarke (Formerly Acacia Living Group)
05.2025 - Current
Catering Staff
Acacia Living Group(Formerly RSL Care WA)
03.2016 - 05.2025
Cook
Bolton Clarke
09.2015 - 03.2016
Business Owner
Self-Employed
06.2013 - 09.2015
Chef Apprentice
RSL Care WA
09.2008 - 06.2013
Some College (No Degree) - Diploma of Hospitality
Kingston International College
Certificate IV in Hospitality (Commercial Cookery)
Kingston International College
Certificate III in Hospitality (Commercial Cookery
Kingston International College
Certificate II in Hospitality (Kitchen Operations)
Kingston International College