Mary Lodewyk
Brisbane,QLD
Summary
Customer-focused professional with experience at Gloria Jean's, excelling in delivering high-quality products and exceptional service. Proven ability in cash handling and effective communication, consistently enhancing customer satisfaction and maintaining food safety standards. A dedicated team player committed to achieving excellence in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Barista
Gloria Jean's
Cannon Hill, QLD
07.2023 - 05.2025
- Brew and deliver an assortment of coffee beverages adhering to set recipes and quality expectations.
- Assisted customers with menu selections and product recommendations.
- Prepare, arrange, and provide café food items following established quality and safety standards.
- Precisely assemble cold and blended beverages to fulfill customer expectations and follow presentation protocols.
Crew Member
McDonald's
Colmslie, QLD
02.2021 - 05.2023
- Provide exceptional customer service in fast-paced environment while consistently achieving quality and efficiency benchmarks.
- Effectively process customer orders while addressing inquiries, concerns, and complaints with professionalism and courtesy.
- Process customer payments with accuracy and attention to detail.
- Prepare, package, and serve menu items promptly, ensuring accuracy and presentation standards are met.
- Sustain hygiene and implement food safety and sanitation standards throughout restaurant
Education
Responsible Service of Alcohol -
Clear To Work
06-2025
High School Diploma -
Cannon Hill Anglican College
Brisbane11-2024
Certificate III in Business -
Binnacle Training
11-2024
Skills
- Customer service
- Food safety
- Cash handling
- Communication skills
- Time management
- Team collaboration
Timeline
Barista
Gloria Jean's
07.2023 - 05.2025
Crew Member
McDonald's
02.2021 - 05.2023
Responsible Service of Alcohol -
Clear To Work
High School Diploma -
Cannon Hill Anglican College
Certificate III in Business -
Binnacle Training
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