Overview
Work History
Education
Voluntaryroles
Actingroles
Personal Information
Hobbies and Interests
Timeline
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Mary-Lou Thorpe

Port Melbourne,VIC

Overview

29
29
years of professional experience

Work History

Administration Manager

CP Safety International
Port Melbourne, VIC
03.2010 - Current
  • Company Overview: safety products wholesaler
  • Currently working for CP Safety International as an Administration Manager.
  • Assisted in the development of administrative procedures and systems to improve accuracy and efficiency
  • Organised office operations and procedures, including filing systems, record keeping, data entry, mail distribution, and other clerical services.
  • Ensured compliance with organisational policies and procedures as well as applicable laws and regulations
  • Provided guidance to staff on administrative issues such as payroll processing, employee benefits administration
  • Developed a system for tracking annual leave requests from employees
  • Supervised daily operations of the administrative team to ensure timely completion of tasks
  • Maintained an accurate database of company documents such as contracts, invoices, vendor agreements
  • Monitored inventory levels of office supplies ensuring adequate stock at all times
  • Organised special events such as corporate conferences or workshops by coordinating logistics requirements

Call Centre Representative

Members Equity
Melbourne, VIC
04.2003 - 07.2004
  • Company Overview: now called ME, formerly ME Bank
  • Providing customers with home loan borrowing capacity information using Members Equity Home Loan calculator
  • Processing home loan redraws
  • Providing information on Members Equity products such as home loans, personal loans and credit cards

Deputy Underwriter

Agricola Crop Insurance
Melbourne, VIC
06.1995 - 05.2002
  • Worked as Deputy Underwriter for 6 years for the Viticulture industry
  • Generated quotes for various types of insurance coverage, such as hail and frost damage to crops
  • Reviewed crop insurance claims to determine eligibility for coverage and payment of losses
  • Reviewed insurance policies to ensure premium calculations were accurate
  • Communicated with reinsurance brokers to obtain claim information for processing
  • Assisted clients with the completion of applications and other paperwork related to their insurance policies

Banquet Co-ordinator

Savoy Park Plaza Hotel
Melbourne, VIC
  • Worked as Banquet co-ordinator for 2 years
  • Co-ordinating similar events to Wrest Point Hotel Casino
  • Coordinated banquet events and activities, including booking venues, scheduling staff, and creating menus.
  • Maintained accurate records of payments, supplies, event details, and other related information.
  • Developed banquet themes and décor according to clients' requests.
  • Provided exceptional customer service to ensure client satisfaction with all aspects of the event.
  • Ensured adherence to safety protocols for food handling and preparation in accordance with health department regulations.
  • Negotiated contracts with vendors for services such as entertainment, equipment rental, decorations., ensuring cost efficiency.
  • Planned seating arrangements according to guest lists provided by clients while considering accessibility needs.
  • Collaborated closely with clients throughout the planning process; addressed concerns promptly and professionally.
  • Conducted site visits prior to events in order to assess layout options for tables, chairs, equipment rentals.

Banquet Co-ordinator

Wrest Point Hotel Casino Convention Centre
  • Worked as Banquet co-ordinator for 7 years
  • Co-ordinating: Trade Shows (Australian Associations and businesses), ALP Conferences, Conferences, Seminars and Dinners, Weddings, including onsite Marquee weddings, Hospitality student information tours of Wrest Point Hotel Casino facility
  • During my time working at Wrest Point Hotel Casino, I was sponsored by Wrest Point to enter the Miss Tasmania Fundraiser Quest where we raised $35,000
  • I secured the title of Miss Tasmania Fundraiser

Waitress

Wrest Point Hotel Casino
  • Worked as waitress in The Coffee Shop, Wrest Point Hotel Casino for 18 months

Acting Roles

  • Appeared in AusSuper online advertisement campaign

Voluntary Roles

  • Fawkner Park Children’s Centre – fundraising & event co-ordination (3 years)
  • South Yarra Primary School – fundraising & event co-ordination (4 years)
  • Melbourne Tigers Basketball – fundraising & event co-ordination for the Gaze Family (3 years)
  • Melbourne Girls Grammar – fundraising & event co-ordination (4 years), Navy Blue Lunch (annual fundraising lunch for building and other projects at the school)
  • Melbourne Girls Grammar, Merton Hall Rowing Club – fundraising & event co-ordination (3 years)

Education

Higher School Certificate (Yr 12) -

Mount Carmel College
Sandy Bay
10-1987

Voluntaryroles

  • Fawkner Park Children’s Centre, Fundraising & event co-ordination, 3 years
  • South Yarra Primary School, Fundraising & event co-ordination, 4 years
  • Melbourne Tigers Basketball, Fundraising & event co-ordination for the Gaze Family, 3 years
  • Melbourne Girls Grammar, Fundraising & event co-ordination, 4 years
  • Melbourne Girls Grammar, Merton Hall Rowing Club, Fundraising & event co-ordination, 3 years

Actingroles

Appeared in AusSuper online advertisement campaign

Personal Information

  • Date of Birth: 08/26/69
  • Nationality: Australian

Hobbies and Interests

  • Acting
  • Registered with On Cue Talent for Extras roles

Timeline

Administration Manager

CP Safety International
03.2010 - Current

Call Centre Representative

Members Equity
04.2003 - 07.2004

Deputy Underwriter

Agricola Crop Insurance
06.1995 - 05.2002

Banquet Co-ordinator

Savoy Park Plaza Hotel

Banquet Co-ordinator

Wrest Point Hotel Casino Convention Centre

Waitress

Wrest Point Hotel Casino

Acting Roles

Voluntary Roles

Higher School Certificate (Yr 12) -

Mount Carmel College

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