Mary Matabang
Turella,NSW
Summary
Motivated individual with experience in marketing and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
5
5
years of professional experience
Work History
ASSOCIATE MANAGER, STRATEGY AND OPERATIONS
UBER
02.2023 - Current
- Managed the launch of a new partnership for the Uber Pro
- Program overseeing API integration, communications campaigns and technical onboarding
- Introduced a recognition campaign to honour driver-partners on the platform by launching new communications (email/in-app)
- Managed revamp of education for driver partners by overseeing content creation and technical integration from external platform to in-app
- Account Managed all Uber Pro partners by working on new deals and offers, managed communications and oversaw API integration
CONTENT MANAGER
URBAN COMPANY
09.2022 - 12.2022
- Produced high quality content, wrote scripts and storyboards to create high impact digital ads
- Maintained Urban Company’s influencer program
- Planed, sourced and coordinated external cross-brand partnerships
- Oversaw Urban Company Australia’s overall social media strategy across platforms including Instagram and Facebook, YouTube and
- Arranged, coordinated, produced and managed photoshoots and video shoots
- Managed conceptualisation, timelines, budgets, briefing process and accuracy of final materials
- Implemented and managed the comms journey (email, push & sms) and optimisation of funnel to improve conversions.
BRAND MANAGER
UNA BRANDS
09.2021 - 09.2022
- Brand Manager for an acquired Amazon brand
- Managed projects such as international expansion into AU, DE and UK and conducting R&D for product expansion working with international suppliers, operational stakeholders and marketing teams
- Worked on channel expansion projects including wholesale and ecommerce platforms e.g
- D2C/Shopify/US Walmart
- Presented a weekly business report (WBR) including financial results to founders and major business stakeholders
- Executed a rebranding through collaboration with Marketing to revamp the current logo, target market, brand identity and content.
ACCOUNT MANAGER
Amazon
02.2019 - 09.2021
- Managed top performing sellers on Amazon in the Softlines
- Hardlines, Consumer Electronics and Consumables category
- Consulted sellers regarding avenues to generate more sales on
- Amazon AU
- Generated 20M in 2019 (12% over target)
- Contributed to 57% of total sales (20M/35M) in 2019
- Launched Mass Mail program that brought semi-automation to the team
- Marketing SME for customer emails
- Internal Marketing and Communications manager for Diversity and Inclusion
- Speaker at Seller Events and co-host at Amazon's 2020 Seller
- Summit (1000 attendees)
- Deals subject matter expert and point of contact.
Education
Bachelor of Commerce - Marketing
Macquarie University
Sydney, NSWSkills
- Reporting
- Client Rapport-Building
- Prospecting and Cold Calling
- CRM Software
- Verbal and Written Communication
- Account Management
- Business Strategies
- Vendor Management
- Sales
- Business Development and Planning
- Networking Skills
- Product Development
- Marketing
Timeline
ASSOCIATE MANAGER, STRATEGY AND OPERATIONS
UBER
02.2023 - Current
CONTENT MANAGER
URBAN COMPANY
09.2022 - 12.2022
BRAND MANAGER
UNA BRANDS
09.2021 - 09.2022
ACCOUNT MANAGER
Amazon
02.2019 - 09.2021
Bachelor of Commerce - Marketing
Macquarie University
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