MARY NAKIRIJJA

Evaluated client needs and expectations, establishing clear goals for each consulting engagement.

• Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
• Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
• Managed 200 client relationships through regular check-ins and updates on project progress.
• Enhanced communication among team members to foster collaborative and supportive work environment.
• Assisted clients in navigating complex industry challenges with strategic recommendations.
• Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.
• Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
• Developed innovative strategies for clients, resulting in increased revenue and business growth.
• Advised clients on change management strategies to ensure smooth transitions during periods of organizational transformation. Conducted thorough market research and analysis, providing valuable insights for client decision making.
• Created and managed project plans, timelines and budgets.
• Established trusted partnerships with key industry influencers, expanding the company's network of resources and contacts.

• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Organized office events such as holiday parties or team-building activities, promoting positive company culture and boosting employee morale.
• Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure smooth integration into the team.
• Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
• Managed filing system, entered data and completed other clerical tasks.
• Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
• Maintained inventory of office supplies and placed orders.
• Assisted coworkers and staff members with special tasks on daily basis.

• Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
• Established trust-based relationships with clients through empathetic communication and active listening skills.
• Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
• Provided crisis intervention support when needed, deescalating situations while prioritizing safety of all involved parties.
• Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
• Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.
• Maintained professional development through ongoing training courses, staying current on best practices in field of community support work.
• Strengthened family dynamics by facilitating open communication channels between clients and their loved ones during difficult times.
• Delivered consistent follow-up care to monitor progress towards goals, adjusting support strategies as necessary based on ongoing evaluation results.
• Connected clients with appropriate community resources, effectively navigating complex systems on their behalf.
• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.

• Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
• Established trust-based relationships with clients through empathetic communication and active listening skills.
• Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
• Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.

• Assisted clients in achieving greater independence, fostering a sense of empowerment through guidance and encouragement.
• Established trust-based relationships with clients through empathetic communication and active listening skills.
• Enhanced client well-being by providing comprehensive support and resources tailored to individual needs.
• Provided crisis intervention support when needed, deescalating situations while prioritizing the safety of all involved parties.
• Implemented creative problem-solving techniques for resolving conflicts or challenges faced by clients in their daily lives.
• Organized recreational activities that fostered positive social interactions and improved overall client satisfaction.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Maintained office supplies inventory by checking stock and ordering new supplies.
• Responded to inquiries from callers seeking information.
• Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
• Created and updated records and files to maintain document compliance.