Mary Nguyen
Summary
Manufacturing professional with extensive hands-on experience in machine operation, setup, and maintenance. Recognized for meticulous attention to detail and adaptability to changing production needs. Collaborative and results-focused individual ensuring operational efficiency and maintaining high quality standards. Organized and dedicated administrative assistant with a proven track record of delivering exceptional customer service in fast-paced environments. Possesses a keen eye for detail and strong decision-making skills to effectively manage multiple concurrent tasks. Demonstrates a self-motivated work ethic and excels both independently and as part of a team.
Overview
30
30
years of professional experience
Work History
Machine Operator
Polycell International
01.2021 - Current
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Collaborated with team members to optimize production processes and improve overall performance.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
Production Admin Support
Holmwood Highgate Pty Ltd
10.2019 - 02.2020
- Moving inventory from stores to the job (through clearsoft)
- Closing out production work orders
- Scanning and attaching all production paperwork in the system once returned
- Data collection to close and correctly cost production work orders
- Collecting serial number data to compile delivery documents for the customer
- Assisting the production planner with parts availability research
- Assisting stores manager where required - clearing backlog of parts movements
- Other general duties as required
Salesperson
Kingston Cakes & Bakery
08.2018 - 09.2019
- Coordinated and scheduled deliveries based on sales and future needs
- Carefully and accurately monitored and recorded all refrigerated items ready for stocking
- Delivered inventory reports to my supervisor in a timely fashion each and every week
- Handled window displays and changed them for each season
- Worked well with other employees to ensure smooth processes
Lifestylegift2017
Self Employed
12.2016 - 08.2018
- Planning and directing the operations of a company
- Meeting with product suppliers to facilitate delivery
- Create policies and Marketing
Administrative Assistant
Autoglass Warehouse
12.2011 - 08.2016
- Worked with supervisors and management to maintain status reports and update information for client projects
- Maintained Ebay sales
- Served as an assistant to all administrative personnel and acted as the first point of contact for visitors and customers
Sales Person
Ikea Logan
08.2007 - 04.2010
- Maintained records related to sales, returns, and inventory availability
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Maintained organized, presentable merchandise to drive continuous sales
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
Staff Payroll Officer/Accounts
Sydney Credit Union LTD
02.2006 - 11.2007
- Staff's payroll
- Accounts Reconciliations
- Posting Direct Credits & Debits
- Independently maintained 100 % accuracy in transferring correct data from payroll spreadsheets into Micropay system
Administrative Assistant
Backtracker Investigations
06.2006 - 02.2007
- Liaising with Insurance Consultant and Solicitors
- Book Keeping
- Handled correspondence, filing systems, and calendar plans
- Performed a range of administrative duties to keep the office functioning at a high level
Member Services Officer
Community First Credit Union
08.2003 - 06.2006
- Provided clients with general information on account opening, successfully opening new accounts
- Executed customer transactions, including deposits, withdrawals, money orders and cheques
- Coordinated daily cash reconciliation in high-volume locations
- Handled daily credit and cash transactions for customers with accuracy and speed
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Promoted products or services to each customer to consistently achieve sales targets
- Sold and cross-sold bank products to new and existing customers
Member Services Officer
Thinking Temps - Temping Agency
05.2000 - 07.2003
- Temping for various Credit Unions
- Maintained reports of transactions and greeted customers when entering and leaving
- Handled daily credit and cash transactions for customers with accuracy and speed
- Promoted products or services to each customer to consistently achieve sales targets
- Assisted customers with setting up or closing accounts, completing loan applications and signing up new services
Member Services Officer
Telstra Credit Union
04.1995 - 01.2000
- Maintained reports of transactions and greeted customers when entering and leaving
- Handled daily credit and cash transactions for customers with accuracy and speed
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services
- Completed special procedures for customers such as ordering new cheques, stopping payments or investigating identity theft
- Promoted products or services to each customer to consistently achieve sales targets
- Sold and cross-sold bank products to new and existing customers
Education
Financial Certificate Traineeship -
TAFE - HMC Credit union
03.1995
High School Diploma -
Freeman Catholic High School
12.1991
Skills
- Attentiveness
- Energetic work attitude
- High Attention to Detail
- Communication Skills
- Computer and Internet Skills
- Efficiency
- Assembly and production
- Assembly procedures
- Production preparation
- Manufacturing
- Machine Operation
- Safety Procedures
- Time management abilities
Accomplishments
- Credit Reference Agency of Australia
- Acting Supervisor.
- FCS Computing System Operator.
- TCD system Operation Accreditation.
- Introduction to MYOB.
- Certificate ll in Business.
- Financial Services Regulations.
- Tier 2 Accreditation.
- Quality Assurance Service.
- Insurance Contracts Act.
- Attended Insurance courses - CIC, Sun Alliance, Cuna Mutual & QBE.
- Armed Hold Up Training.
- Effective Telephone Techniques.
- Time Management and Sales Training
Languages
English
Vietnamese
References
- Dannii Doriean, Holmwood Highgate Pty Ltd, 0401 283 084
- Albert Dwyer, Holmwood Highgate Pty Ltd, 0413 103 873
Timeline
Machine Operator
Polycell International
01.2021 - Current
Production Admin Support
Holmwood Highgate Pty Ltd
10.2019 - 02.2020
Salesperson
Kingston Cakes & Bakery
08.2018 - 09.2019
Lifestylegift2017
Self Employed
12.2016 - 08.2018
Administrative Assistant
Autoglass Warehouse
12.2011 - 08.2016
Sales Person
Ikea Logan
08.2007 - 04.2010
Administrative Assistant
Backtracker Investigations
06.2006 - 02.2007
Staff Payroll Officer/Accounts
Sydney Credit Union LTD
02.2006 - 11.2007
Member Services Officer
Community First Credit Union
08.2003 - 06.2006
Member Services Officer
Thinking Temps - Temping Agency
05.2000 - 07.2003
Member Services Officer
Telstra Credit Union
04.1995 - 01.2000
High School Diploma -
Freeman Catholic High School
Financial Certificate Traineeship -
TAFE - HMC Credit union
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