MARY OPPERMAN
Smithfield,SA
Overview
14
14
years of professional experience
Work History
Receptionist/Service Scheduler
AllStyle Garage Doors
Pooraka, SA
10.2022 - Current
- Schedule and confirm appointments.
- Update and record customer or client information to maintain accounts.
- Deliver administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Greet and direct visitors to appropriate personnel and answered large number of calls and emails daily.
- Process customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Maintain an organized filing system of confidential client information in accordance with company policy.
- Perform data entry tasks with accuracy and efficiency.
BAKERS ASSISTANT / ADMIN ASSISTANT
THE SWEET TOOTH FACTORY
Salisbury Park, SA
10.2020 - 05.2021
- Taking customer orders and answering enquiries
- Keeping work area clean and organized
- Assist in creation of baked good
- Customer invoicing, Accounts payable & data entry
BUS DRIVER
TORRENS TRANSIT PTY LTD
05.2019 - 10.2019
- Driving heavy articulated vehicle on Metro area routes
- Customer service
- Fare collection
CALL CENTRE OPERATOR / TEAM LEADER
OPTUS
Richmond, SA
06.2018 - 12.2018
- Outbound sales and customer support
- Maintenance of database programs including updating customer records and sales procedures
- Customer invoicing, Filing, collating, photocopying, basic computer/ keyboard responsibilities
- General administration duties
CALL CENTRE OPERATOR
MULTIPLE SCLEROSIS SOCIETY OF SA & NT
Klemzig, SA
08.2011 - 12.2017
- Outbound sales and customer support
- Maintenance of database programs including updating customer records and sales procedures
- Customer Invoicing, Filing, collating, photocopying, basic computer/keyboard responsibilities
- General administration duties
CALL CENTRE OPERATOR
SPINA BIFIDA & HYDROCEPHALUS ASSOC. OF SA & NT
01.2010 - 05.2011
- General call centre duties as outlined above
Education
HR LICENSE -
01.2019
DHS CLEARANCE -
01.2019
NATIONAL POLICE CHECK -
01.2019
SACE -
01.1996
Skills
- Administrative Support
- Positive and professional
- Strong Communication
- Schedule Management
- PC proficient
- Professional Demeanor
- Multitasking and prioritization
References
- Business Owner: Heath Vinall, 0431 034 476
- Business Manager: Michelle Skinner, 0412 761 634
Timeline
Receptionist/Service Scheduler
AllStyle Garage Doors
10.2022 - Current
BAKERS ASSISTANT / ADMIN ASSISTANT
THE SWEET TOOTH FACTORY
10.2020 - 05.2021
BUS DRIVER
TORRENS TRANSIT PTY LTD
05.2019 - 10.2019
CALL CENTRE OPERATOR / TEAM LEADER
OPTUS
06.2018 - 12.2018
CALL CENTRE OPERATOR
MULTIPLE SCLEROSIS SOCIETY OF SA & NT
08.2011 - 12.2017
CALL CENTRE OPERATOR
SPINA BIFIDA & HYDROCEPHALUS ASSOC. OF SA & NT
01.2010 - 05.2011