Mary Romanous
Melbourne,Victoria
Summary
Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
28
28
years of professional experience
Work History
ADMINISTRATIVE ASSISTANT
CBM Australia
02.2023 - Current
- Transcribed interviews with meticulous attention to detail, ensuring accurate representation of discussions and providing dependable data for analysis
- Source and summarise articles for the Australian Disability and Development Consortium monthly newsletter
- Proofreading of Executive Leadership Team reports, submissions, and training materials
- Facilitated communication and schedule management within the administrative team, fostering a collaborative environment and enabling timely project completion
- Managed, organized, and archived documents, enabling streamlined access to historical data and supporting organizational transparency and accountability
- Conducted thorough data checks and merged weekly data receipts, ensuring accuracy and consistency in all records and enhancing the reliability of databases
- Entered, updated, and verified data into system databases, ensuring accurate and up-to-date information was accessible for team projects and decision-making processes.
ADMINISTRATIVE ASSISTANT/DATA CLEANSING
MLC Kew
10.2023 - 05.2024
- Conducted meticulous checks, scanning, and saving of approximately 1500 staff files, ensuring digital records were accurate and readily accessible for future reference
- Managed highly sensitive and confidential staff files, preserving integrity and confidentiality while transitioning to digital formats
- Maintained rigorous standards of information management, ensuring that sensitive and confidential data were handled with utmost integrity and compliance
- Executed the digitisation of records within a stringent two-month timeline, enabling streamlined access and improving the efficiency of record retrieval processes
- Sort and organise digital staff records for easy access by school management and the Human Resource team
- Collate data from numerous sources and centralise information
- Manage highly confidential information ensuring its integrity and security
- Report back to the People and Culture team about missing and corrupt data.
VALIDATION COORDINATION MANAGER
National Childcare Accreditation Council
01.1998 - 01.2005
- Managed a multi-disciplinary team of 15 staff members, ensuring the alignment and consistent achievement of strategic company objectives and initiatives
- Prepared detailed, itemized annual team budgets encompassing multi-million-dollar financial allocations, ensuring judicious and effective resource utilization
- Facilitated the NCAC decision appeals process, championing fair and transparent outcomes for all stakeholders and fortifying organizational integrity
- Completed annual staff performance appraisals, generating remuneration recommendations and structuring individualized professional development plans to foster employee growth
- Recruited employees through strategic development and dissemination of job advertisements, comprehensive application reviews, and conduct of interviews, enhancing team capabilities
- Liaised with validators, moderators, board members, and internal teams to effectively coordinate the nuanced accreditation process, ensuring stakeholder coherence and alignment
- Orchestrated the administrative implementation of a revised Quality Assurance system, reinforcing organizational compliance and enhancing operational excellence through systematic approaches.
ADMINISTRATION OFFICER
National Childcare Accreditation Council
01.1996 - 01.1998
- Liaised with hundreds of childcare services and validators, ensuring smooth coordination and meticulous organization of validation visits to uphold accreditation standards
- Organized interstate travel and accommodation arrangements for validation visits, ensuring seamless logistics and support for validation staff across various locations
- Prepared crucial documentation for each stage of the accreditation process, ensuring all requirements were met and processes were conducted with thorough adherence to guidelines
- Consistently met weekly and monthly KPIs, ensuring that annual agency targets for childcare validation visits were achieved and standards upheld
- Maintained efficient and compliant operational processes throughout the coordination of thousands of childcare validation visits, ensuring timely and structured validation efforts.
Education
Bachelor of Social Science and Policy -
University of New South Wales
Sydney, NSWBusiness Writing Skills -
Australian Institute of Management
Effective Supervision and Team Leadership I and II -
Employers First
Skills
- Stakeholder Communication
- Customer service
- Project Coordination
- Team Collaboration
- Regulatory Compliance
- Data Analysis
- Policy Adherence
- Reporting Accuracy
Professional Highlights
- Executed the digitization and organisation of thousands of records within a stringent timeline while maintaining the confidentiality of sensitive files at Methodist Ladies College.
- Source and summerise relevant and current articles for the Australian Disability Development Consortium monthly newsletter.
- Entered, updated, and verified data into system databases, ensuring accurate and up-to-date information as an Administrative Assistant at CBM Australia.
- Managed a team of 15 staff members, ensuring the alignment and consistent achievement of company objectives as Validation Coordination Manager at the National Childcare Accreditation Council (NCAC).
- Facilitated the NCAC decision appeals process, championing fair and transparent outcomes for all stakeholders in the same role.
- Traveled to Scotland with a team of 5 young professionals nominated by their employers. Delivered over twenty presentation to Rotary International clubs about the unique role and function of the NCAC. Carried out daily visits to residential care and child care facilities to observe practice and share information.
Technologyskills
- Microsoft Office (Word, Excel, PowerPoint, Outlook, Access, Publisher)
- Microsoft SharePoint
- Google Docs
- Google Drive
- Google Calendar
- Google Plus
References
- Ms Jennie Bourke, Senior Accreditation Office, NSW Children’s Guardian, 0418 237 570, Jennie.Bourke19@gmail.com
- Ms Joanne Moyle, Volunteer Coordinator, CBM Australia, 0438 366 505, JMoyle@cmb.org.au
- Lauren Cations, People and Culture Business Partner - MLC Kew, 03 9274 6395, cationl@mlc.vic.edu.au
Community Service
- St Kevin’s College, Melbourne: Parent Class Representative
- Concord Primary School: Parent Committee Secretary
- Concord Kindergarten: Management Committee President
Timeline
ADMINISTRATIVE ASSISTANT/DATA CLEANSING
MLC Kew
10.2023 - 05.2024
ADMINISTRATIVE ASSISTANT
CBM Australia
02.2023 - Current
VALIDATION COORDINATION MANAGER
National Childcare Accreditation Council
01.1998 - 01.2005
ADMINISTRATION OFFICER
National Childcare Accreditation Council
01.1996 - 01.1998
Bachelor of Social Science and Policy -
University of New South Wales
Business Writing Skills -
Australian Institute of Management
Effective Supervision and Team Leadership I and II -
Employers First
Similar Profiles
Isaac O'connorIsaac O'connor
Lubrication technician at CBM PartnersLubrication technician at CBM Partners
Yamileth CazaresYamileth Cazares
Property Manager at CBM Group IncProperty Manager at CBM Group Inc
Muriel MendezMuriel Mendez
Customer Service Representative at CBM Collision LLCCustomer Service Representative at CBM Collision LLC
Ziquan LiZiquan Li
IELTS Tutor at Amber Education Guangzhou BranchIELTS Tutor at Amber Education Guangzhou Branch
Noah HurstNoah Hurst
Project Advisor at Victorian Department of EducationProject Advisor at Victorian Department of Education