Mary Sharples
Gold Coast,QLD
Summary
Dedicated community-oriented individual with a strong background in volunteer activities and lifesaving, combined with practical customer service experience. Educated in first aid and passionate about protecting others and ensuring their well-being. Active and vibrant by nature, I enjoy engaging in outdoor activities such as surfing and hiking. A strong team player, I take pride in engaging in positive service and leadership roles in the community
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Drakes Supermarkets
02.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly.
- Processed customer orders and accurately handled payment transactions.
Service Deli Assistant
Drakes Supermarkets
02.2023 - Current
- Collaborated with team members to complete daily tasks efficiently, ensuring a smooth workflow within the department.
- Effectively managed high-volume periods by prioritizing tasks and maintaining composure under pressure.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
Education
High School Diploma -
Southport State High School
Southport, QLD11.2024
Skills
- Customer Service
- Customer Satisfaction
- Patience and composure
- Cash Handling
- Refund handling
- Problem-Solving
Volunteer Experience
Surf Life Saving Australia: Southport Surf Life Saving Club
Volunteer, 2019 – Present
I have been volunteering with Surf Life Saving Australia at my local club, Southport, since 2019. Through this experience, I have gained valuable lifelong skills in self-awareness, rescue techniques, radio communication, and CPR as part of First Aid training. These skills enable me to effectively patrol the beach and ensure the safety of my community members.
Awards
Awards & Certifications
- First Aid Award
2020 – Present
Certified in First Aid, enabling me to provide emergency care in practical situations. - Advanced Resuscitation Techniques Award
2024 – Present
Certified in advanced resuscitation techniques, enhancing my ability to respond to life-threatening emergencies. - Bronze Medallion Holder
2020 – Present
Demonstrates swimming and water safety skills, including lifesaving and rescue techniques. - Phil Kenefake School Citizenship Award
2022
"Honored for exceptional contributions to the community and dedication to positive impact." - Academic Awards
2022 – 2023
Achieved academic excellence across key subjects, showcasing commitment to learning - School Community Pillar Leader
2021 – 2023
Promoted teamwork and community building within the school. - Sports Awards
2022
Recognized for contributions to school sport
Interests
Interests
- Politics
- Surf Life Saving
- Volunteering
- Swimming
- Surfing
- Hiking
Timeline
Customer Service Cashier
Drakes Supermarkets
02.2023 - Current
Service Deli Assistant
Drakes Supermarkets
02.2023 - Current
High School Diploma -
Southport State High School
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