Mary Smyth
Williamstown,VIC
Summary
Dental Clinical Coordinator/Assistant/Receptionist with more than 23 years of experience and background in Dentistry. Focused on patient care, embracing & supporting high quality and expected standards, clinical knowledge, achieving stable and reliable accomplishments and performance standards. Eager to bring talent and expertise. Very excited to leverage background to take next career step with Dental Health Services Victoria.
Overview
22
22
years of professional experience
Work History
Clinical Coordinator & Endodontic Assistant
Excellence In Endodontics
08.2013 - Current
- Independently obtained Accreditation meeting strict standards committing to continuously improve safety and quality of care delivered to patients.
- Coordinated, monitored, assigned and documented patient and clinical care procedures.
- Implement new policies, procedures and educate staff on changes.
- Coordinated, monitored, assigned and documented patient and clinical care activities
- Ordered and maintained appropriate stock and supplies.
- Implement new policies and educate staff on changes.
- Identified nurses' and staff training needs and devised training programs to close gaps.
- Monitored, analysed and corrected staff performance and worked with primary operator to raise standards of practice.
- Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
- Implemented ongoing learning strategies such as supervised hands-on training to help staff improve understanding of procedures, equipment and care best practices.
- Participated in nursing research and evidence-based clinical audits and leveraged data to improve research-based methodologies within clinical areas.
- Trained nursing staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Increased patient satisfaction scores.
- Assisted operator by handing appropriate tools and supplies needed for daily treatment procedures and surgeries.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Prepared patient PA, Bitewing X-rays for review by operator.
- Prepared patient CBCT scan to be taken by operator.
- Typed patient data into computer system using Ultimo Dental Software while following privacy laws and maintaining high level of accuracy.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Accounts handling
Dental Assistant/Receptionist
Healesville Dental Clinic
09.2001 - 03.2009
- Successfully assisted dentist for general dentistry, endodontic procedures and oral surgery by performing four-handed dentistry and other chair-side duties.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Scheduled appointments for new and existing patients, factoring in provider availability and scheduling loads.
- Performed accounts handling
- Sterilised and prepped equipment and instruments for procedures.
Education
Certificate III - Dental Assisting
2000
Skills
- General Dentistry, Periodontic, Endodontic & Surgical Procedures
- Clinical Co-ordination
- Listening
- Teamwork
- Following Though
- Planning
- Systemisation
- Orchestration
- Supportive
- Logical
Accomplishments
- Individually obtained, implemented, managed and tracked accreditation and re-accreditation certification.
Timeline
Clinical Coordinator & Endodontic Assistant - Excellence In Endodontics
08.2013 - Current
Dental Assistant/Receptionist - Healesville Dental Clinic
09.2001 - 03.2009
RMIT University - Certificate III, Dental Assisting
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